ServiceDesk Onsite

Altia Cologne, North Rhine-Westphalia, Germany

ServiceDesk Onsite

Are you ready for a new professional challenge? Check out our exciting opportunity!

We are looking for a Service Desk Specialist to join our team.

We are an IT Consulting Group that provides innovative digital solutions to improve citizens' lives across Europe. Learn more about us on our website: www.altia.es/en

Our project and team

You will be part of a key European agency located in Cologne. This is your chance to work with a dynamic team, supporting international projects and delivering top-notch service desk support. The position is on-site and offered as a freelance contract.

You are the ideal candidate if you have:

• 2+ years of professional experience in IT service delivery.
• Technical knowledge in IT service management (ITIL foundation).
• Experience with hardware (PCs, laptops, printers, servers, mobile devices).
• Proficiency with operating systems (Microsoft/IOS).
• Advanced knowledge of MS Office communication tools and applications.
• Experience with multimedia systems and conference/meeting room equipment.
• Experience using ServiceNow or an equivalent ticketing solution.

By joining our team, you will also benefit from:

• Job stability through a freelancer contract.
• Career plan and continuous training tailored to your position.
• Being part of a team with a great work environment, composed of excellent professionals from whom you can continue learning and share knowledge and experiences.

If you’re interested, apply now or connect with me for more details!

Seniority level

• Associate

Employment type

• Full-time

Job function

• Information Technology
• Industries: IT Services and IT Consulting