E-commerce Marketplace Specialist (m/w/d)

Career Management GmbH

A Japanese consumer goods company is seeking an E-commerce Marketplace Specialist (m/w/d) to support its business expansion.

Responsibilities:

• Online Store Management: Develop and maintain a user-friendly online store that attracts traffic and offers easy navigation.
• E-commerce Platform Expertise: Leverage CRM and CMS tools to optimize marketplace operations and enhance customer interactions.
• Team Collaboration and Coordination: Work closely with internal teams to ensure product availability and smooth order fulfillment processes.
• Amazon FBA & Vendor Central Oversight: Manage Amazon FBA and Vendor Central operations, ensuring compliance with platform standards while optimizing sales performance.
• Promotions and Marketing Campaigns: Design, execute, and refine promotional campaigns to increase online sales.
• Advertisement Oversight: Supervise advertising campaigns, content creation, and maintain communication with headquarters regarding website management.
• Sales Management: Monitor and achieve online sales targets, contributing to the overall e-commerce strategy and marketing initiatives.
• Product Listing Optimization: Create and refine product listings across various marketplaces, ensuring accuracy in product details, images, and pricing to maximize customer engagement and conversions.
• Customer Interaction Management: Handle customer inquiries, feedback, and reviews across marketplace platforms and company websites, providing exceptional customer service and swiftly resolving any concerns.

Qualifications:

• Business-Level Proficiency in English and German: Fluent in both English and German, with the ability to communicate effectively in business settings.
• Amazon Vendor Central & FBA Experience: Proven experience working with Amazon Vendor Central and Amazon FBA.
• Analytical and Data-Oriented: Possess a strong ability to analyze data, identify trends, and apply strategic adjustments to improve performance.
• Proficient in CRM and CMS Tools: Hands-on experience with CRM and CMS platforms used in e-commerce to optimize marketplace operations.
• Graphic Design Skills: Competence in using Adobe Photoshop or similar design software to create visually appealing graphics and infographics.

Benefits:

• 30 days of vacation
• Permanent employment contract
• Full-time employment
• Flextime
• Travel allowance
• Commuting allowance
• International team with many opportunities to use your language skills
• Dynamic and international working environment
• Wide range of tasks
• Office in central downtown Düsseldorf
• Attractive development opportunities

We look forward to hearing from you!

Your Career Management Team