Systems Development Manager, Managed Operations

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced development engineering leaders with a strong background in both development management and operations expertise. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers.

For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/

Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with AWS global teams and influencing the evolution of AWS services and technology. A typical day involves collaborating with technology leaders, contributing to operational enhancements, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. As a leader, you will manage teams in systems operations and development, emphasizing automation and engineering efficiency.

The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join us in building a top-tier development engineering and operations team aligned with AWS's commitment to customer satisfaction and innovation.

European Sovereign Cloud (ESC) is part of AWS Utility Computing (UC), which provides product innovations from foundational services like S3 and EC2 to new features that set AWS apart in the industry. As a member of the UC organization, you’ll support development and management of Compute, Database, Storage, IoT, Platform, and Productivity Apps services, including support for customers requiring specialized security solutions.

Eligibility Requirements

• Fluency in written and spoken English
• Legal right to work in Germany
• Relocation support provided within the EU

Key Job Responsibilities

• Lead your team in executing organizational and team roadmaps, focusing on ESC launch goals, with regular check-ins and strategic guidance.
• Analyze systems and software performance, identify improvement areas, and develop strategies to enhance efficiency.
• Strengthen cross-departmental relationships to streamline processes for optimal ESC functioning.
• Build coaching and mentoring programs to develop a skilled workforce.
• Review key performance metrics regularly to align team efforts with business objectives.
• Identify successes and areas for improvement to prepare teams for ESC launch challenges.
• Maintain on-call responsibilities, including driving escalation calls.

About the Team

We value diverse experiences. Even if you do not meet all qualifications, we encourage you to apply. We welcome candidates with unconventional career paths or alternative experiences.

Why AWS?

Amazon Web Services is the world’s most comprehensive cloud platform, pioneering cloud computing and continuously innovating to serve startups and Fortune 500 companies alike.

Inclusive Team Culture

Our culture fosters learning and curiosity through employee-led affinity groups and events that celebrate diversity and inclusion.

Mentorship & Career Growth

We provide resources for professional development, knowledge sharing, and mentorship to help you grow.

Work/Life Balance

We support flexible work hours and arrangements to promote work-life harmony.

Minimum Qualifications

• Bachelor’s degree in Computer Science, Engineering, Mathematics, or equivalent experience
• 5+ years of software development or systems experience
• 3+ years of high-scale hiring and team management experience
• Systems engineering experience (virtualization, hardware, OS tuning)
• Knowledge of software engineering practices and SDLC

Preferred Qualifications

• Master’s degree in relevant fields
• Strong fundamentals in networking, operating systems
• Experience with deployment automation and monitoring
• Program and product management skills
• Experience with distributed systems and AWS services

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