Lead Inside Sales Client Manager

Join to apply for the Lead Inside Sales Client Manager role at NTT DATA, Inc.

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Join to apply for the Lead Inside Sales Client Manager role at NTT DATA, Inc.

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Lead Inside Sales Client Manager has significant inside sales experience. This is a transactional role focused on current clients, engaging through programmatic use cases and digital channels to meet their technology needs.

The Lead Inside Sales Client Manager mines for new sales opportunities within an assigned account list.

This role acts as an informal team lead.

Key Responsibilities:

• Manage and grow relationships, driving expansion and renewals across solutions within assigned accounts.
• Minimize churn and maximize retention.
• Drive client satisfaction throughout the buying process.
• Identify current needs and articulate how our services add value.
• Use sales tools and methodologies to manage accounts, opportunities, pipelines, and forecasts.
• Present new offerings to clients.
• Communicate quotes, provide sales documentation, and close sales when appropriate.
• Build relationships and demonstrate knowledge of the client environment.
• Identify opportunities for upselling solutions and services.
• Manage and grow revenue within assigned accounts.
• Adhere to governance, compliance, and finance standards, escalating issues as needed.

Knowledge and Attributes:

• Strong sales business acumen, understanding client’s business and financial aspects.
• Effective client engagement and management skills, building trust and lasting relationships.
• Knowledge of company offerings, market trends, and application of solutions to client needs.
• Proven ability to identify and advance sales opportunities, coordinating internal and external resources.

Qualifications:

• High School Diploma or relevant certification.
• Experience in a similar role with demonstrated sales and client engagement success.
• Experience negotiating with clients and analyzing commercial information.

Workplace Type:

Hybrid Working

About NTT DATA

NTT DATA is a global leader in business and technology services, serving 75% of the Fortune Global 100. We invest heavily in R&D and are committed to diversity and inclusion. Our services span consulting, AI, industry solutions, and infrastructure management. Headquartered in Tokyo, part of NTT Group.

Equal Opportunity Employer

We embrace diversity and are committed to providing an environment free of discrimination and harassment. We welcome applicants regardless of age, race, gender, sexual orientation, religion, nationality, disability, or veteran status.