Sales Team Lead Business Finance (Finanzierungsberatung)

Berlin, Germany

ABOUT TIDE

At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees.

Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

ABOUT THE TEAM

You will be joining a dedicated and dynamic team focused on driving Tide’s market success in Germany. The Tide Germany team is in an exciting growth phase, bringing together professionals with deep expertise in financial services, technology, and local market dynamics. As part of this expanding team, you’ll have the unique opportunity to shape Tide’s presence in Germany, working collaboratively to deliver innovative solutions for small business owners. This is your chance to play a pivotal role in establishing the foundation for our long-term success in this key market.

Partner Credit Services is Tide’s SME lending marketplace product vertical. Working with lending partners, Partner Credit Services connects business owners to the right funding. For founders moving their business to the next level. For entrepreneurs negotiating a tough market. For leaders looking to adapt their strategy.

ABOUT THE ROLE

As a highly motivated Sales Team Lead Business Finance you will manage and develop a team of Business Finance Experts (Finanzierungsberater) who support German SMEs with their lending needs. This role is crucial in driving team performance, achieving revenue targets, and fostering a high-performance sales culture.

As a Team Lead, you will be responsible for ensuring you and your team deliver against budget, receive ongoing training and development, and consistently maintain the highest standards of customer service. Once your team is in place, your primary focus will be leadership and coaching. Until then you will be required to contribute individual revenue and hire & develop a team of Business Finance Specialists.

Some of the things you’ll be doing:

• Direct KMU engagement: Contact, engage and manage our Small Business customers through their application process.
• Hand in Hand: Build and nurture working operational relationships with key counterparts at our commercial lending partners.
• Confidence: Become confident in articulating the Tide Partner Credit proposition and service.
• Team development: Build, lead, mentor, and develop a team of SME lending brokers to achieve and exceed performance targets.
• Sales team culture development: Drive a high-performance sales culture, show resilience even in times of ambiguity and uncertainty ensuring brokers are motivated, accountable, and consistently improving.
• KPI ownership: Own, monitor and manage your own and team KPIs, pipeline activity, and deal progression to ensure revenue targets are met.
• Coaching development: Deliver coaching, feedback, and training to enhance the team’s sales effectiveness and product knowledge. Support brokers in structuring deals, overcoming objections, and closing sales when required.
• Influence senior leadership: Work closely with the head of commercials and senior leadership to align team goals with business objectives.
• Process optimisation: Identify and implement process improvements to increase efficiency and conversion rates.
• Partner Support: Maintain strong relationships with lenders and internal teams such as the partner management to streamline operations and deal flow.
• Roll up sleeves: Contribute individual revenue where necessary, ensuring a hands-on approach to commercial finance sales.

WHAT WE ARE LOOKING FOR

This role offers an exciting opportunity to lead and shape a successful team in a fast-paced, high-growth environment. If you thrive in a leadership role and are passionate about sales, commercial finance, and team development, we’d love to hear from you!

• A minimum of 2 years of experience directly leading a team, preferably covering the German or another German speaking market.
• Experience of minimum 5 years in a customer-facing sales role within financial services, ideally financing, lending or credit brokerage (Kreditvermittlung).
• Proven track record of consistently meeting and exceeding revenue-based targets.
• Strong leadership skills, with the ability to coach, motivate, set clear expectations, goals and develop a team.
• Excellent communication and interpersonal skills, capable of influencing and building strong relationships.
• A results-driven mindset with impeccable attention to detail, determination, and drive.
• Passion for delivering exceptional customer service and ensuring clients receive the best possible outcome.
• Highly organised and analytical, able to manage multiple priorities and work well under pressure.
• Strong problem-solving skills, with the ability to troubleshoot issues quickly and effectively.
• A proactive, self-starting approach, always working backwards from targets to ensure effective execution.
• Proficiency in using CRM systems and analysing sales data to identify trends, opportunities and areas of improvement.
• Native in German and fluent in English.

WHAT YOU WILL GET IN RETURN

• Attractive commission scheme based on revenue performance.
• 25 days of paid leave per year.
• Additional 3 days of paid leave for volunteering or L&D.
• Professional L&D budget and ability to access thousands of resources through Learnerbly platform.
• Share options.
• Statutory Health Insurance.
• Statutory Pension contribution.
• Extended Parental Leave.
• Mental health support through Plumm.
• A one-off home office budget.
• Work and travel globally - up to 90 days per country outside of your home country.
• Team socials.
• Sabbatical Leave.
• Option to take your work device as your own (eligibility applies).

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.