Customer Engineer Access

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Job Description

Job Description

The team you'll be part of is called Altiplano-SDAN, which is part of Customer Engineering team in the Fixed Networks Europe Regional Business Center (RBC). The team covers the technical execution of customer projects across Europe and has a strong focus on our Altiplano & Lightspan solution.

About NI - Network Infrastructure's ambition is to be ‘the world’s most trusted systems partner for the world’s most critical networks’. Our focus is on the building blocks and essential solutions of critical networks, driving digitalisation across all industries. Combining four strong divisions – IP Networks; Optical Networks; Fixed Networks and Alcatel Submarine Networks – Network Infrastructure intends to provide technology leadership in every one of our divisions.

About FN - Fixed Networks - Nokia is a major global equipment vendor with a leading set of Fixed Access technologies. There is no “one size fits all” technology for service providers, every deployment is different. Being able to deliver copper, fiber and wireless access technologies is a clear strength. Our ability to take our customers beyond the network termination point and deliver gigabit broadband throughout the home is another. And our approach to virtualization, accompanying our customers as they transition to the cloud at their own pace is a third. Our leading position in openness adds to our credibility and authenticity when helping our customers decide what’s right for their business.

How You Will Contribute And What You Will Learn

What you will learn and contribute to

• Execute customer engineering projects focusing on the deployment of Altiplano & Lightspan solutions across Europe.
• Prepare and conduct Customer Demos, Proof of Concepts, Lab Trials, and Field Trials for new technologies in the SDAN/Altiplano domain.
• Plan and define test cases, set up test environments, and execute tests, ensuring thorough reporting and resolution of quality issues.
• Interface with customer technical staff to address fixed network (FN) core technical aspects and provide tailored solutions.
• Collaborate effectively with FN RBC Pre-Sales, Business Development, and Program Managers to align project goals.
• Adapt to emerging technologies and evolving customer needs, driving innovation in networking solutions.
• Contribute to cross-functional team initiatives across Europe, sharing knowledge and expertise to enhance project outcomes.
  
  

Take initiative to tackle new challenges and improve processes within the team and company.

Key Skills And Experience

You have:

• Knowledge and proven experience in networking – QoS, VLANs, MPLS and ERPS are known
• Proficiency in creating and deploying device configurations, identifying issues and resolving them
• A customer centric, problem-solving mindset to deliver tailored solutions to our customers
• Bachelor's degree, preferably in ICT with a great interest in Cloud, Telecommunications and IT technologies or comparable working experience
  
  

It would be nice if you also had:

• experience with broadband products and solutions (OLTs, ONTs)
• Ability to work in cross-functional teams across Europe
• Quickly adapt and learn new technologies and adjust to customer needs
• you like to volunteer to take up new challenges.
  
  

About Us

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer

Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark
  
  

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

About The Team

The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting and Telecommunications

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