Head of GBS (m|f|d) Best Cost Country Hub Europe

Head of GBS (m|f|d) Best Cost Country Hub Europe

Job ID 76657 | Location Eastern Europe or Portugal

About The Voith Group

The Voith Group is a global technology company with a broad portfolio of systems, products, services and digital applications. Voith sets standards in the markets of energy, paper, raw materials, and transport & automotive. Founded in 1867, the company today has around 22,000 employees, sales of €5.2 billion and locations in over 60 countries worldwide and is thus one of the larger family‑owned companies in Europe.

Your tasks

• Lead the set‑up and management of a Global Business Service Center in an Eastern European country.
• Define RACI and SLA, align with respective Process Owners, and monitor and report continuous improvement using KPIs.
• Hire, onboard and manage a team of professionals, develop local talent, and foster a high‑performance culture through team morale and an entrepreneurial mindset to drive end‑to‑end processes, continuous improvement, automation, and innovation within the GBS.
• Oversee typical GBS functions such as accounting, controlling, procurement, HR, marketing, and sales.
• Ensure proper risk and compliance management for all Service Center hub processes and activities, complying with company policies and regulatory requirements.
• Define and implement strategies and tools to optimize service delivery and efficiency in alignment with the GBS leadership team and the Global Process Owners.
• Report regularly to the SVP Global Business Services and senior management on the performance and progress of the GBS Hub.
• Represent the center in GBS leadership forums and initiatives.

Your profile

• 10+ years of proven experience in setting up and managing a Shared Service Center.
• Proven track‑record of improving efficiency within transactional support functions.
• Experience with digitization and automation of financial processes is a must.
• Fluency in English; proficiency in other major European languages (Spanish, French) is a plus.
• Experience in hiring and managing teams, with a strong emphasis on team morale and engagement.
• Experience working with large corporates is a plus.
• Entrepreneurial mindset with a focus on innovation and continuous improvement.
• Ability to work collaboratively with cross‑functional teams.
• Excellent communication and interpersonal skills.

Benefits

We offer an international working environment with an open and inclusive company culture, flexible working models, sustainable development opportunities, and a range of offers for balancing family and career as well as health and well‑being.

Contact

J.M. Voith SE & Co. KG | VZS

Global Business Services HR EMEA
Talent Acquisition Team

• Annika Frey
• Tel. +49 7321 37 2392

Apply now via our web portal. Find more details about the application process at voith.com/career.

Job details

Seniority level: Executive. Employment type: Full‑time. Job function: Other. Industry: Machinery Manufacturing.