Field CTO (f/m/x)

Field CTO (f/m/x) – IBM

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Introduction
A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry‑leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI‑powered, cloud‑native software solutions. Our renowned legacy creates endless global opportunities. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, empowering organizations to automate and secure multi‑cloud and hybrid environments. You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability on their cloud journey.

Your Role And Responsibilities

The Field CTO role is a high‑impact position passionate about executive‑level engagement, field enablement, and strategic product feedback. As a Field CTO, you act as an extension of the CTO and CEO to strategically enable and support sales teams by building pipelines, closing opportunities, and maintaining long‑term relationships with customer leadership teams. You are a trusted advisor to our customers, providing business, technical, and organizational guidance. You work closely with regional sales leadership to focus on top‑priority accounts within the theater. As the technical leader and executive sponsor for key accounts, you deeply understand the customer's technical landscape and can articulate how HashiCorp's products drive their business success. You also broadly influence strategic direction through collaboration with strategy, R&D, the broader field, and industry events.

What You’ll Do

• Work closely with field marketing teams to spread awareness and support pipeline building via customer touch points (round tables, workshops, conferences, strategic events, blogs, webinars, whitepapers, and other opportunities).
• Aggregate and synthesize customer feedback on product messaging, pricing, and capabilities and communicate those findings to the relevant internal organizations (sales, marketing, R&D, enablement, services).
• Coordinate with the regional sales team to establish relevant relationships and act as a technical lead and trusted advisor to accelerate the pipeline for strategic accounts.
• Understand the customer's technical, people, and process needs, and articulate how HashiCorp's products can meet those needs for the enterprise.
• Work closely with the field teams to identify opportunities for product adoption, expansion, and extension within their accounts, to communicate a unified vision, and to collaborate through thought leadership.
• Collaborate with product and marketing teams to provide feedback on customer needs and struggles to ensure our products' proper future direction and success.
• Drive customer CISO/CxO engagement with the field teams.
• Validate and contribute to technical materials, standard methodologies, etc., based on field experience to continuously up‑level and enable our internal partners.
• Lead executive briefings and advisory boards with customers, partners, and prospects.
• Educate, mentor, and promote up‑skilling within the sales and customer success teams on HashiCorp's products through internal enablement efforts.

Preferred Education

Bachelor's Degree

Required Technical And Professional Expertise

• Fluent in German and English (at least C1 level)
• Engineering/CS/MIS Bachelor’s Degree, military leadership position, or 10+ years of relevant proven experience
• History of executive engagement or served at an executive level
• Enjoy speaking in front of crowds, virtually
• Well‑rounded SME with technical depth in cloud automation, DevOps, and security
• Recent industry experience and deep technical background in DevOps & infrastructure automation tooling
• High‑level understanding of the design principles for distributed computing architectures
• Ability to interact with and influence business decision‑makers (CxO) and technical decision‑makers within the Global 2000
• Experience leading or selling to large enterprise environments
• Can understand and communicate the value proposition of strategic and tactical solutions for complex enterprise use cases
• Can participate in dynamic conversations around sales mechanics that will enable you to influence key stakeholders positively
• Ability to act as an industry inspiring leader in customer meetings and public settings
• Excel at staying close to industry trends to gain a deeper product understanding
• Strong verbal, written, visual communication, and presentation skills, particularly in ad‑hoc situations (comfortable on a whiteboard)
• Will and ability to travel up to 50%

Preferred Technical And Professional Experience

• Any other European language is an advantage

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

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