(Senior) Manager Workplace Investing Implementation Delivery

(Senior) Manager Workplace Investing Implementation Delivery

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Locations: Kronberg Office

Time Type: Full time

Posted on: Posted 24 Days Ago

Time left to apply: End Date: May 31, 2025 (30+ days left to apply)

Job Requisition ID: J56898

About the Opportunity

Job Type: Permanent

Application Deadline: 31 May 2025

Title: (Senior) Manager Workplace Investing Germany Operations

Department: Workplace Investing Operations, Germany

Location: Kronberg, Germany

Reports To: Associate Director, WI Operations - Germany

Level: Senior Manager level

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Workplace Investing Operations teams in Germany and feel like you’re part of something bigger.

About your team:

The Workplace Investing Operations department is part of the global Workplace & Personal Financial Health business. Workplace Investing Germany has been established in 2006 to exploit the potential of defined contribution concepts and to position Fidelity as a leading full-service solution provider in the German pension market. Within this context, Fidelity is offering three main propositions to corporate clients in Germany, a value account plan (Lebensarbeitszeitkonten), a DC-type pension plan as well as the external funding of book reserves whether DB or DC via the Fidelity contractual trust arrangement. WI Operations is responsible for the onboarding of new clients as well as managing any client changes, daily requests, and administrative processes. For this purpose, the WI Operations team interacts with the Sales, Relationship, Legal, Marketing, FFB Operations Team within Fidelity and also the external providers for member administration.

About your role:

You will be responsible for supporting clients and relationship directors in all sorts of questions regarding their existing value account and occupational pension schemes. Client-orientation is key to this role. The overall goal is to ensure accuracy in the ongoing daily operational processes. A high level of ownership, excellent organisational skills, and the ability to plan, supervise, and control effectively is required. In addition, you will be responsible for managing any WI-related projects with a focus on but not limited to operational/administrative improvements within the Institutional Business area.

About you:

Your key responsibilities will be:

• Manage client onboardings and changes
• Manage ongoing daily operational processes
• Assist in Third Party Relationships with external vendors
• Liaise with internal and external stakeholders
• Support the right level of project governance, risk management, and documentation
• Support Reporting and Analysis
• Ongoing improvements of processes & procedures
• Connect with the India Billing Team to assure invoicing process runs smoothly

Experience and Qualifications Required:

• University degree in Business Administration; IT, and/or Economics/Finance or equivalent
• Minimum 2-3 years of relevant working experience, Team player, client-focused
• Project Management skills and good understanding of processes, MS Office knowledge (especially Excel and Power Point)
• Thinking “out of the box” and the willingness to take over responsibility
• A good knowledge of the German occupational pension market is certainly an asset, but not necessary
• Excellent organisation skills, conceptual thinking, and attention to detail
• Fluency in German and in English (orally and in writing) and good communication skills are required
• Excellent Excel and/or data analytics skills are a plus
• Able to demonstrate flexibility

Feel rewarded:

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.