Programme Consultant (m, f, d)

Overview

Programme Advisors are responsible for promoting Gisma’s programme portfolio to potential students via phone, e-mail and online meetings, forming a vital and integral part of the sales team. The purpose of the role is to manage the pipeline of students from initial application right through to payment of tuition fees, offering international students support through the entire application process.

Your Responsibilities

• Providing individually tailored advice to all prospective students, adapting to different communication styles
• Consulting students through the full application circle: from initial conversation through to finalising and closing their application to study with Gisma
• Exploring possible career paths for students and assertively matching them with specific Gisma offerings
• For international students: advising / making students aware of visa, immigration issues and compliance
• Handling student enquiries regarding different programmes and adapting to different communication needs
• Proven track record of cultivating meaningful client relationships and delivering tailored solutions
• Providing outstanding customer service to all students and all stakeholders, in a timely and efficient manner, and encouraging students to choose Gisma
• Portraying a positive and professional image of Gisma at all times.
• Account managing students’ applications from initial enquiry up to payment of tuition fees and registration
• Leveraging available technology and keeping all records up to date
• Correct and time-efficient management of leads pipeline

Your profile

Programme Advisors are responsible for promoting Gisma’s programme portfolio to potential students via phone, e-mail and online meetings, forming a vital and integral part of the sales team. The purpose of the role is to manage the pipeline of students from initial application right through to payment of tuition fees, offering international students support through the entire application process.

You will work with minimal day-to-day supervision, leading on and managing the consultative sales process within established parameters and procedures. They will require a thorough understanding of relevant systems/processes, Gisma products, or the working environment. Role holders will strive to achieve set targets and organize their own day-to-day work to meet clear objectives.

Independence and initiative will be required to react to changing priorities and work circumstances, with the scope to make decisions within clear parameters and contribute actively to improving processes.

Why us?

• Opportunity to work with a great team in a dynamic and international culture
• A workplace in our modern, centrally located campus in Potsdam
• Numerous campus events from the fields of art, culture, business, and science
• Opportunity to develop and implement new ideas and concepts
• Personal and professional development

Interested?

Your application should include the following documents: CV, Cover Letter and References, Salary Expectation and possible start date.

As an employer, we are committed to equal opportunity and support for minorities. We do not discriminate based on ethnic origin, skin colour, religion, sexual orientation, gender identity, national origin, disability, or legally protected status.

About Us

GUS Germany GmbH (GGG) is an innovative and dynamic network of world-class higher education institutions that is committed to empowering students with the knowledge and skills they need to make a positive impact in the world. Our mission is to foster visionary leaders who can drive meaningful change for society.

With a strong presence in Germany, Europe, and beyond, GGG is made up of several well-known brands, including UE (University of Europe for Applied Sciences), BSBI (Berlin School of Business & Innovation), htk academy, and GISMA University for Applied Sciences. Our thriving student body of over 10,000 learners across our institutions benefits from a wide range of academic disciplines, such as business, technology, data science, engineering, sports, and fine arts.

As part of the Global University Systems (GUS) network, which comprises over 48 universities across Europe, the USA, Australia, Asia, and South America, with over 87,000 students, we are dedicated to providing exceptional learning experiences to our students.

At GGG, we are committed to creating a supportive and inclusive work environment where everyone can thrive. Our employees play a vital role in ensuring that our students succeed at every step of their career path. Join our team and be a part of a culture of innovation and excellence in education. www.gusgermany.com

We are looking forward to hearing from you!