Site Reliability Engineer

We’re looking for a Site Reliability Engineer to join our growing team!

Tasks

• Collaborate with the platform team to understand system complexity and identify gaps in operational excellence.
• Participate in the design of resilient high-availability infrastructure.
• Implement and enhance monitoring and observability across infrastructure and services, using tools like OpenTelemetry and Elastic Cloud.
• Collaborate with the central Observability Platform and the Application Operation community to implement best practices around security, scalability, reliability, and observability.
• Introduce new concepts and technologies to improve overall platform performance, creating documentation and training materials.
• Participate in on-call rotations (24x7) and handle incident management.
• Take a customer (developer) perspective to streamline observability and operation across the platform and beyond.

Requirements

• University Degree in Engineering/ (business) informatics
• Minimum 3 years of experience as an SRE or in IT Operations.
• Experience with logging and monitoring systems such as OpenTelemetry and Elastic Cloud.
• Proficiency in coding/scripting languages like Python, Shell, Java, or .NET.
• Experience with Infrastructure-as-Code (Terraform) and containerization (Azure, GCP).
• Understanding of Agile software development processes.
• Ability to assess multiple stakeholders’ needs and communicate technical solutions effectively.
• Capability to make high-impact decisions quickly and responsibly.
• Experience with Kubernetes
• Experience with Networking
• Business English

About Lufthansa Industry Solutions Sh.p.k.

Lufthansa Industry Solutions is a service provider for IT consulting and systems integration. The Lufthansa subsidiary supports its customers in the digital transformation of their companies. The customer base includes companies within the Lufthansa Group as well as more than 300 companies in various industries. Headquartered in Norderstedt, Germany, the company employs more than 2.400 people at several branches in Germany, Albania, Switzerland and the USA.