Senior Consultant (w/m/d)

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Context of the Role

Our Terminal Management System (TMS), OpenTAS, supports the logistics and operations of Tank Terminal Operators. The Senior Consultant will lead the successful delivery of OpenTAS projects jointly with project management, ensuring high standards of performance, innovation, and customer satisfaction. In this role, you will manage complex projects jointly with the project manager, provide strategic direction, and mentor junior consultants.

Context of the Role

Our Terminal Management System (TMS), OpenTAS, supports the logistics and operations of Tank Terminal Operators. The Senior Consultant will lead the successful delivery of OpenTAS projects jointly with project management, ensuring high standards of performance, innovation, and customer satisfaction. In this role, you will manage complex projects jointly with the project manager, provide strategic direction, and mentor junior consultants.

Key Tasks

• Lead in project teams in collecting , analyzing , reviewing , and documenting complex customer requirements .
• Provide expert-level support in mapping customer requirements against the OpenTAS product , recommending solutions and best practices .
• Develop functional and technical system specifications , ensuring alignment with customer business goals .
• Oversee and execute the setup and configuration of new locations using the OpenTAS Solution Design, ensuring all installations meet the highest quality standards .
• (Co-) Develop , implement and execute accurate test plans (FAT & UAT), coordinating with project m anage r, cu stomer t e ams a nd ensuri n g b e st pract ices are followed .
• Provide expert guidance during User Acceptance Testing (UAT), ensuring successful project outcomes .
• Lead troubleshooting analysis and resolution of complex test incidents , providing expert advice and recommendations .
• Manage Go-live and Hyper-care activities t ogether wi t h t h e project m an ager , oversee ing t he t rans i tion to oper ational t eams in both OpenTAS and customer organizations .
• Serve as a key point of contact for customers , providing strategic consultation and ensuring long -term relationships .
• Onsite activities may require 25 – 50% travel , depending on the project phase .
  
  

Required Skills

Personal Skills:

• Strong leadership and team management skills , with the ability to inspire and mentor junior team members .
• A deep understanding of business operations and the ability to provide valuable insights to clients .
• Senior collaboration , communication , negotiation , and presentation skills , with a focus on building long -term client relationships .
• Ability to manage multiple priorities and make critical decisions in a fast- paced environment .
• Intellectual curiosity and commitment to continuous learning and professional development .
  
  

Education And Experience

• Bachelor’s /Master degree in IT, Information Systems, or Business Administration.
• 5+ years of experience in software implementation and consulting , ideally within the logistics , En e rg y a nd C h emicals industry .
• Proven track record of successfully delivering complex technical projects .
• Strong command of both English and German ( written and spoken).
• Advanced knowledge of software implementation methods , tools , and best practices .
  
  

Key Performance Indicators

• Successful delivery of projects , measured through :
• Timeliness and quality of deliverables
• Client satisfaction and feedback .
• Effectiveness in managing project budgets and resources .
• Ability to innovate and recommend improvements to internal processes and methodologies .
• Development of team members through coaching , mentoring , and knowledge-sharing initiatives.
  
  

Why us?

• We encourage mobile and flexible working
• Our working time account supports a healthy work-life balance
• A supportive works council that is there for you in word and deed
• 30 vacation days per year are a matter of course
• We promote your development through our integrated career system
• Further education and training are important to us – and actively supported
• Configure your JobRad – or even more than one, if you like
• Regular team and company events strengthen our open and collaborative culture
• You’ll work with international colleagues and customers
• Be part of our growing global team
• Enjoy exclusive employee discounts through our Corporate Benefits platform
• Stay active with our Wellpass membership for sports, fitness & wellness
• Have fun in our gaming room at the Hamburg office – a perfect place to unwind or connect with colleagues over a round of Mario Kart.
  
  

We look forward to receiving your application - preferably online via our application portal. This way we can guarantee a faster process. This is also the easiest way for you to send us all of your application documents!

About Us

We are pioneers in terminal management.

For over 40 years, we have been a leading provider of digitalized business process solutions for the midstream to downstream segment of the energy and chemicals supply chain. We have unique industry expertise that can be applied to even the most complex challenges, with a portfolio that covers the entire terminal spectrum and includes consulting, software solutions and managed services.

As digital engineers and consultants, we use our technological know-how and the insights of our partners to help our customers set new standards in the energy and chemicals industry.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Consulting, Information Technology, and Sales

• Industries

  IT Services and IT Consulting

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