Field Process Engineer (m / w / d) - Forschung, IT

Your Key Responsibilities would be:

• Carry out process acceptance and support visits as required within the EMEA.
• Demonstrate process performance of tools installed at customer sites to pass customer acceptance tests and achieve system acceptance. This will involve foreign travel.
• Carry out remote process work for tool acceptances and issue support, including acting as main customer contact for these acceptances.
• Actively follow up all acceptances with customers to obtain signatures of acceptance. Timely forwarding of these forms to Resource Controller, helpdesk, and finance as required.
• Develop an excellent working knowledge of the technology to facilitate fault-finding and root cause analysis on processing results or equipment performance to deliver optimized process and hardware performance.
• Carry out customer training both at OIPT and at customer sites.
• Liaise with the process department and development teams to gain a working knowledge of new processing requirements for new market technologies.
• Liaise with the Sales Team to provide useful background information.

You would be an ideal match if you have:

• Masters level minimum in physics, chemistry, or a closely related field.
• Significant experience in the semiconductor industry or relevant experience in an academic institution.
• Thin film measuring skills (e.g., SEMs).
• Etch experience is essential.
• Self-starting, diligent, and enthusiastic. A professional approach to working independently and managing your own time.
• Highly innovative with good lateral thinking skills for identifying opportunities for technology development applications.
• Focused on excellent customer service.
• Good diagnostic skills and problem-solving abilities. A positive and enthusiastic attitude towards technical challenges, with flexibility to adapt to changes in specifications or priorities.
• Excellent written and oral communication skills in English. Able to articulate, present, and report on technical or complex issues clearly and succinctly.
• Driving license.
• Prepared to undertake extensive travel up to 90%.

We offer:

• Company car
• Pension plan benefits
• Language courses
• Frequent travel opportunities
• Flexible working hours
• Supportive team and culture
• Development programs
• Home office options
• 30 days paid leave