Workplace Experience Partner (m / f / d)

Role Summary

As the Workplace Experience Partner (m / f / d), you will be the key person to provide administrative support to the Workplace Experience Department (WPX), interacting with customers, suppliers, engineers and last but not least, our employees. It will be an exceptional opportunity to progress your career in Facility Management.

We want you to :

1. Facility Maintenance and Operations

• Ensure high standards in the maintenance of the facility, including cleaning, HVAC, electrical, plumbing, and other critical systems.
• Schedule and supervise maintenance work both routine and emergency, to ensure minimal disruption to operations.
• Manage and maintain building security, including access control, alarm systems, and emergency preparedness.

2. Health and Safety Compliance

• Ensure compliance with local, state, and federal regulations regarding workplace safety and building codes.
• Develop, implement, and regularly update health and safety policies.
• Conduct regular safety inspections and audits, implementing corrective actions when necessary.

3. Budget and Resource Management

• Prepare, manage, and monitor the facility’s operating budget, including expenses for maintenance, utilities, and supplies.
• Negotiate contracts with vendors and service providers, ensuring cost-effectiveness and quality of service.
• Track and report on key performance indicators (KPIs) related to facility management.

4. Project Management

• Plan and oversee facility-related projects, such as layout changes, renovations, expansions, or new construction.
• Coordinate with Hyundai Engineering, architects, contractors, and other stakeholders to ensure projects are completed on time, within budget, and to the required standards.
• Manage the allocation and utilization of space within the facility to meet the changing needs of the organization.

5. Vendor and Contract Management

• Manage relationships with external service providers, including cleaning services, security firms, and maintenance contractors.
• Oversee the procurement of materials and services, ensuring compliance with company policies and procedures.
• Monitor vendor performance and resolve any issues.

6. Sustainability and Environmental Management

• Implement sustainable practices to reduce energy consumption, waste, and the facility’s overall environmental impact.
• Monitor and report on energy usage, recycling programs, and other sustainability initiatives.
• Promote environmental awareness among staff and tenants.

7. Tenant and Occupant Services

• Serve as the primary point of contact for tenants or building occupants regarding facility-related issues.
• Address and resolve complaints or concerns related to the building’s operation or maintenance.
• Ensure that all occupants are aware of and comply with facility policies and procedures.

About you

• Vocational school graduate with relevant certifications (e.g., Facility Management Professional - FMP, Certified Facility Manager - CFM).
• Bachelor’s degree in Facility Management, Engineering, Business Administration would be a plus.
• Minimum of 2 years of experience in facility management, with a proven track record of managing complex facilities.
• In-depth understanding of German health and safety regulations and building codes.
• Familiarity with sustainability practices in facility management.
• Knowledge of security systems, emergency preparedness, and access control.
• Proficiency in budgeting and financial management related to facility operations, including renovations and construction.
• Strong project management skills with experience in overseeing complex projects.
• Knowledge of project management principles as applied to facility-related projects.
• Experience in Vendor and contract management with excellent negotiation skills
• Strong analytical skills to identify issues and implement effective solutions.
• Excellent verbal and written communication skills in both German and English , with the ability to interact with a wide range of stakeholders.
• Highly organized, with the ability to manage multiple tasks and projects simultaneously.
• Meticulous in ensuring that all aspects of facility management are handled to high standards.
• Emergency response and crisis management skills, with ability to work flexible hours when necessary.

We offer

• A highly competitive salary and benefits package
• Flexible working hours and hybrid work policy
• Continued learning and professional development
• Car sharing and car lease mobility program
• Daily complimentary lunch at the office canteen and subsidized breakfast snacks
• Free access to the company gym
• Opportunities to join company sporting clubs including tennis, soccer, yoga and golf.
• Highly international working environment