Senior Manager Product Services

(Senior) Manager - Product Services & Client Software Delivery (m/f/d)
Location: Berlin, Germany

Are you eager to drive digital transformation in a fast-growing software carve-out? Do you want to make a real impact on leading global companies? If so, this is your opportunity to join our clients dynamic team as a (Senior) Manager - Product Services & Client Software Delivery.
Why Join them?

• Fast-track your career in a thriving company with a startup feel.
• Work on high-impact projects that drive business growth.
• Be part of an entrepreneurial, open, and collaborative culture.
• Access a comprehensive learning and development program.
• Receive 360-degree feedback for continuous professional growth.
• Enjoy international work opportunities in their global offices.
• Benefit from hybrid working, daycare allowances, corporate discounts, and well-being support.

Your Role & Impact

As a (Senior) Manager - Product Services & Client Software Delivery, you will play a key role in delivering tailored software solutions to clients, ensuring seamless integration, and driving long-term value.

Your responsibilities include:

• Supporting sales teams with client discovery meetings and product demonstrations.
• Creating technical solution presentations and customised proposals.
• Translating business and technical needs into user stories and solution scopes.
• Conducting requirements engineering with business and IT stakeholders.
• Advising clients on software implementation and integration strategies.
• Leading proof-of-value projects to showcase solution effectiveness.
• Managing client-specific delivery and customisation projects, ensuring quality, timeliness, and budget adherence.
• Providing product training and ongoing client support during the hyper-care phase.
• Acting as a key feedback provider to product management, influencing roadmap and strategy.
• Maintaining strong client relationships post-implementation as a trusted advisor.

What You Bring:

• A Bachelor's or Master's degree in Business, Computer Science, or a related field.
• 5+ years of experience in IT consulting, software delivery, or product services.
• Strong technical expertise in data, interfaces, ERP & CRM systems, and software integration.
• Solid experience with IT project management and agile methodologies.
• Passion for emerging technology trends, including cloud computing, app development, and AI.
• Exceptional problem-solving skills, translating business needs into digital solutions.
• Strong interpersonal and communication skills, working effectively with clients, consultants, and developers.
• Industry experience in Consumer Goods, Retail, Wholesale, Industrials, or B2B markets is a plus.
• Fluent in English and German.