Senior IT Service Manager - Application Lifecycle Management (m/w/d)

Job Title:

Senior IT Service Manager - Application Lifecycle Management (m/w/d), Darmstadt

Client:

BWI GmbH

Location:

Darmstadt, Germany

Job Category:

Other

EU Work Permit Required:

Yes

Job Views:

2

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

As the primary digitalization partner of the Bundeswehr, we provide stable, secure, and efficient IT services domestically and abroad, from basic operations to deployment-related areas, contributing to the continuous enhancement of the Bundeswehr's leadership and operational capabilities. With over 7,000 colleagues, we operate and modernize one of the largest and most complex IT infrastructures in Germany. We are seeking responsible IT specialists who are committed to advancing Bundeswehr IT through challenging digitalization projects, thereby contributing to Germany's security.

Join us in shaping the digital future of the Bundeswehr.

Full-time, nationwide at a BWI location, starting immediately.

Responsibilities:

• Manage the service lifecycle and operation of customer applications within the 'Application Hosting' service package.
• Coordinate the implementation, migration, and operation of applications on standardized operational platforms.
• Lead the service team and ensure contractual service delivery and quality (e.g., SLAs, costs).
• Ensure compliance with operational processes and regulations in application hosting.
• Participate in solution design, implementation, and development of new applications and services.

Qualifications:

• Degree or equivalent training in business and/or computer science.
• Approximately 5 years of relevant professional experience, including leadership and IT customer projects, preferably in government or industry.
• Excellent knowledge of IT services such as managed servers, databases, virtualization, middleware, and networks, ideally in data centers.
• Knowledge of ITIL, agile methods, and experience in operational management, migrations, or outsourcing projects, preferably in the public sector.
• Goal-oriented, good delegation and communication skills, responsible, meticulous, and conscientious working style.
• Fluent German skills in speaking and writing.

What We Offer:

• Varied and socially relevant tasks ensuring IT security and Germany's future viability.
• A pleasant working environment, respectful interaction, and strong team spirit.
• Competitive salary, job security, and employer-funded pension scheme.
• Starting with 30 days of annual leave, with options for individual adjustments.
• Flexibility to balance work and private life, including remote work and flexible hours.