Manager Ground Operations & Agreements (m / f / x)

For our department Ground Operations within Airline Commercial, we are looking for a (an):

Manager Ground Operations & Agreements (m / f / x)

• Responsible for contract management of Ground Service Providers at airports, including identifying, negotiating, selecting and contracting such suppliers.
• Act as principal point of contact between Luxair and Ground Service Providers and Airport Operators by establishing and maintaining professional relationships with them.
• Liaise with internal departments on commercial aspects, safety, security, compliance and other operational matters.
• Monitor, promote and support implementation of Luxair safety and security policy, compliance and service quality performance (including on-time performance) concerning Luxair ground operations services in the respective network airports and ensure implementation of corrective and preventive actions where necessary.
• Carry out administrative tasks related to the position such as providing financial inputs, gathering commercial / operational information and reporting.
• Manage, supervise or support the implementation of projects, procedures and processes.

Required profile:

• Provide a university degree in Business Administration or similar line of studies and / or a proven experience on a similar position.
• Have solid organizational and presentation skills.
• Have excellent communication skills in English, ideally as well in French and German (spoken and written).
• Ability to prioritize.
• Demonstrate interpersonal skills and the ability to communicate at all levels, both inside and outside the company.
• Accept Duty Travel.
• Have strong negotiation skills.
• Show strong sense for commercial thinking.
• Work well in a team and independently.
• Demonstrate advanced skills in the use of IT and Office tools (e.g Word, Excel..).
• Have a vast experience in the industry and be familiar with current recognized Aviation Regulations & Standards (ICAO, IATA, IOSA, EASA).
• Be capable to identify areas of improvements and propose / implement changes internally if / where applicable.

Desired or to be acquired criteria:

• Relevant IATA SGHA training and / or other related trainings within scope of Ground Operations.

The ideal candidate:

• Knowledge of Luxemburgish or any other language (i.e. Spanish, Italian) is considered as asset.