Bench Manager

Join our team as a Bench Manager!

Gorman & Company is hiring a full-time Bench Manager to serve both the Stella Hotel & Ballroom in Kenosha and the Brewhouse Inn & Suites in Milwaukee. This operational support role provides interim departmental leadership during transitions, staffing gaps, or high-occupancy periods. The ideal candidate brings flexibility, multi-departmental experience, and a proactive approach to hospitality leadership.

The Stella Hotel & Ballroom is an 80-room boutique property featuring a beautifully restored ballroom, restaurant, bar, meeting rooms, and café in a historic downtown Kenosha building. The Brewhouse Inn & Suites is a 90-room hotel located in the former Pabst Brewery in Milwaukee, featuring the On Tap bar and restaurant and industrial-inspired accommodations.

Key Responsibilities:

• Provide departmental leadership and operational coverage based on assignment needs at both properties.
• Direct daily operations in Front Office, Housekeeping, Food & Beverage, and/or Sales Support.
• Approve timecards, manage staff performance, and lead training or onboarding activities.
• Maintain guest service standards and ensure property compliance with brand expectations.
• Quickly adapt to team structures, systems, and workflows at each location.
• Coordinate scheduling and assignment priorities with the Regional Manager and General Managers.
• Monitor and manage departmental budgets, labor, and performance metrics.
• Record progress, feedback, and action items to ensure smooth leadership transitions.
• Support project-based assignments including new initiatives or operational rollouts.

Qualifications:

• Minimum 3–5 years of hotel management experience across multiple departments.
• Effective leadership and communication skills.
• Strong working knowledge of hotel operations and software systems.
• Valid driver’s license and reliable transportation required.
• Flexible availability including evenings, weekends, and holidays.
• Ability to travel regularly between Kenosha and Milwaukee.

Why Gorman & Company?
We offer a supportive, team-based culture where your contributions matter. Enjoy a competitive salary and full benefits, including:

• Competitive Salary starting at $55,000-$65,000 per year!
• Medical, dental, and vision insurance
• Paid parental leave
• 18 days of PTO, 11.5 paid holidays
• Short- and long-term disability coverage
• 401(k) with up to a 6% match
• Pet insurance and more!

Ready to lead across two one-of-a-kind Wisconsin hotels? Apply today.