Senior Risk Manager, Trustworthy Shopping Experience

Senior Risk Manager, Trustworthy Shopping Experience

Hiring in Luxembourg, Milan or Munich

At Amazon, we're working to be the most customer-centric company on earth. To get there we need passionate and result-oriented people. If you are interested in building innovative mechanisms to protect customer safety and ensure compliance with existing and upcoming regulations at scale, while enabling Amazon to build the place where customers can find and buy anything online, this is your chance to make history.

Key job responsibilities
We are looking for an independent and organized Senior Risk Manager with a solid background in product safety, compliance, and project management to join our team. The candidate requires problem-solving skills, ownership, the ability to engage with leadership internally and with multiple stakeholders externally, and a strong ability to influence. In this position, the candidate will:

1. Work across legal, compliance, and business teams to drive programs and projects around product safety and compliance.
2. Work with stakeholders to identify gaps; propose mitigating actions; manage escalations; anticipate and make trade-offs.
3. Clearly communicate goals, responsibilities, issues, and status to partner teams and stakeholders, both internally and externally.
4. Influence across multiple teams and organizations to drive program deliverables and present complex information concisely in written English.
5. Partner with multiple internal stakeholders such as Product, Technology Owners, Legal, Public Relations, and Public Policy and external stakeholders such as Regulatory Agencies, Customs Authorities, and Law Enforcement across EU, NA, and JP to support enforcements on identified suspected infringements of intellectual property and other types of product abuse.
6. Run complex Data Analysis to provide strategy.
7. Utilize and improve existing investigative strategies and solutions to prevent and mitigate risk.
8. Investigate complex cases of suspected infringement of intellectual property and other types of product abuse (unsafe or restricted products) using high-level judgement to own complex enforcement decisions.
9. Present investigation findings, risk areas with data, and clear suggestions to mitigate them.

About the team
The EU Trustworthy Listings team is part of the broader EU Trustworthy Shopping Experience team. We work to ensure that all the products offered in Europe, across the various Amazon business channels, are safe for our customers and compliant with all product and food safety legal requirements. We bring technical expertise leveraging technology solutions to serve Amazon business, suppliers, and customers.

BASIC QUALIFICATIONS

- Knowledge of Microsoft Office products and applications at an advanced level
- Experience in compliance, audit, or risk management
- Bachelor's degree or equivalent

PREFERRED QUALIFICATIONS

- Project Management Professional (PMP) or equivalent certification
- Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
- Master's degree or equivalent

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