Account Director CMT (m/w/d)

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Position overview and responsibilities

Overview

Account Director CMT (m/w/d) at YouGov with a focus on consumer health and OTC markets. The role covers end-to-end client management from acquisition to delivery, including marketing and communication consulting for OTC clients up to C-level executives.

Responsibilities

• Managing of entire client projects from the acquisition to delivery
• Marketing- and communication consulting of OTC-clients up to C-level (CEO; CMO; CSO)
• Make recommendations for the next steps for customers and discuss the allocation of the budget for the following year
• Realizing Business-Development with specific focus on category management for manufacturers, wholesalers, online-pharmacies and pharmacy cooperations
• Management responsibility: focusing on TOP marketing consulting for various kind of consumer health players
• Gaining of new business by using an existing OTC-network and category management network
• Research Design & Proposal: Identifying clients’ needs and developing an adequate proposal
• Supporting clients based on syndicated medic*scope and other syndicated data
• Creating individual proposals and calculating the financial effort
• Presenting project results in a workshop and, if requested, writing the management report
• Consulting clients based on a fusion of YouGov and client data
• Bringing in market knowledge and practical experience from the OTC sector to fulfil client expectations on specifics of the consumer health market
• Analyse & Reporting: Creating client reports and management summaries with deep OTC-Insights
• Writing press articles and platform content (e.g., LinkedIn)
• Supporting and leading of consultants/junior consultants
• Working with database software during the report and consulting process
• Training of team members in OTC-specific topics and category management
• Client Management: managing small up-to international clients, extending existing client relationships
• Developing new consulting services to sell syndicated data
• Presenting YouGov Services at internal and external conferences
• Developing solutions and business for new client groups such as online-pharmacies, pharmacy cooperations and wholesalers

Knowledge and competencies

• OTC market details (brands, markets, indications)
• OTC marketing specifics
• Strong category management experiences and skills (e.g. GS1 certificates)
• Basic legal knowledge about the specifics in the drug & health sector
• Knowledge and network regarding online pharmacies
• Knowledge and network regarding drug wholesalers
• Deep MS Office skills (PowerPoint, Excel)
• Presenting data and proposals in German and English
• Advanced analytic skills based on data to transfer into operational tasks
• Good presenting skills

Typical education and experience

Typically bachelor’s or master’s degree; minimum of 8 years of relevant work experience ideally in consumer health or pharma including an existing network to people from OTC-marketing, category management and sales. Experience in customer relationship management. Ability to understand customer needs and create integrated solutions from various sources and identify relevant customer insights. Assertiveness and ability to build and manage customer relationships. Strong communication with good English and German language skills.

Why join YouGov?

Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities. We value diversity of background and aim for representation through our people. Our aim is to create a workplace where everyone can bring their full selves to work.

Life at YouGov

We are driven by shared values: fast, fearless, and innovative. We work diligently to get it right, guided by accuracy, ethics, and proven methodologies. We strive to provide benefits to support wellbeing and a sense of belonging in a supportive workplace.

Equal Opportunity Employer

As an Equal Opportunity Employer, qualified applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law. All employment decisions are based on occupational qualifications, merit, and business need.

Data Privacy

To learn how we collect and use your personal data when you apply for a role at YouGov, please read our privacy notice at https://jobs.yougov.com/privacy

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Business Intelligence Platforms

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