Solutions Engineer

Overview

We inspire people to achieve great things together. Our mission is to help organizations unlock the power of inspirational communication with the first AI‑native Employee Experience Platform. Our industry‑leading, award‑winning agentic AI communications channels – intranet, employee app and email solutions – create engaging experiences that connect and empower employees. Headquartered in Chemnitz, Germany and New York City, with offices in Berlin, London, Sydney, Tokyo, Prague, and Minneapolis, we are a unicorn company privately valued at over $1 billion, supporting 2,000+ customers and reaching over 16.4 million employees worldwide. We are proud to be shaping the future of workplace communication.

Responsibilities

• Collaborate with Account Executives to build and deliver engaging demos to prospective customers that spark excitement.
• Work with prospective customers to find the best technical setup for their internal communications needs and remove technical obstacles to winning deals.
• Run technical evaluations of the Staffbase platform and consult on different integration methods.
• Consult prospects regarding our APIs, our architecture recommendations and implementation approaches.
• Craft and build RFP response documents that position the Staffbase product in the best possible manner.
• Serve as the interface between sales and product to maintain cutting‑edge industry and product knowledge, informing product development with insights from prospects.

Qualifications

• University degree in information science, information systems, business engineering or equivalent technical work experience.
• Deep understanding of cloud technologies and the value proposition versus on‑prem solutions.
• General understanding of web development and common technologies; experience building an MVP that interacts with our APIs is a plus.
• Solution‑focused understanding of REST APIs and how to interact with them.
• Ability to quickly understand technical concepts and communicate them effectively to technical and non‑technical audiences.
• Excellent German and English communication skills (verbal, written, presentations).
• Expertise with web development, preferably knowledge of HTML/CSS and at least one programming language such as JavaScript, Java, PHP, or Node.js.
• Experience with enterprise software and common integrations (SAP, Workday, Single Sign‑on, Active Directory, etc.) is a plus.
• Knowledge of security and compliance topics in a SaaS environment is a plus.

Benefits

• Competitive compensation – attractive salary packages including a long‑term incentive plan.
• Flexible working time models, hybrid work option and an annual flex work allowance of €1,560.
• 31 vacation days annually (including one floating holiday) plus pro‑rata fully paid Fridays off during August.
• Monthly Wellbeing Allowance €35 for fitness, mental health, hobbies and relaxation.
• Company pension scheme.
• Volunteers Day – one day off per year for supporting a social project.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Engineering and Information Technology

Industries

Human Resources Services