Senior Product Manager

Overview

At Blacklane, we are building the future of sustainable chauffeur-driven mobility. Our Chauffeur domain plays a crucial role in providing chauffeur partners with the right offers, quality, and incentives to help them succeed. We are seeking a Senior Product Manager to own this vital area, ensuring a seamless and optimized Chauffeur experience that supports our partners and guarantees guests a reliable and premium ride.

Your Challenge

As a Senior Product Manager for the Chauffeur domain, you will:

• Drive the strategy and execution of features that show tailored offers to our partners, allowing them to pick those that align with their preferences.
• Own and optimize the end-to-end partner experience in the marketplace, from offer creation to selection.
• Collaborate cross-functionally with engineering, data, and operations teams to deliver impactful product improvements.
• Develop data-driven insights to identify opportunities that enhance the efficiency of our partner scheduling process and ensure no guest requests go unmet.
• Prioritize the right projects that align with business goals, balancing partner needs with guest experience requirements.
• Maintain a strong understanding of partner behaviors and market dynamics to adjust the marketplace strategy and product roadmap.
• Act as the main liaison between partners, product, and the wider business to ensure the marketplace achieves its goals.

About You

• 5+ years of product management experience, at least 2 years as a Senior Product Manager.
• Proven success in managing end-to-end product lifecycles and launching data-driven product improvements.
• You have worked directly with Data Science or Machine Learning Teams;
• Bonus points if you have experience working with logistics, transportation, or B2B marketplace products.

About Blacklane

Our mission is simple but powerful: to become the world's leading premium, global chauffeur service. Operating in 50+ countries, we reimagine chauffeur-driven rides by prioritizing reliability, innovation, and first-class service at every step. Blacklane is also at the forefront of sustainable mobility efforts, continuously working to reduce our operational impact on the planet.

Our Company Culture

Blacklane has grown from a two-person startup in Berlin to a global team of over 300 people representing 54+ nationalities. Powered by our commitment to care, inclusion, innovation, and collaboration, we support employees through initiatives like Employee Resource Groups (ERGs), mentorship programs, and more.

Here are just a few examples of the ERGs fostering connection:

• LGBTQIA+ Network - Advocating for inclusivity and championing allyship.
• Bookclub - Encouraging cultural exchange, fostering discussion, critical thinking, and team engagement through shared reading and analysis.
• Blacklane Cares Leave - Spend up to eight paid hours annually volunteering for causes meaningful to you.

We welcome—and actively support—employees to create or join the communities that are important to them.

Why join us in a Blacklane on the fast lane?

• Fair Pay & Shared Success – We provide good salaries and automatically enroll all employees in our Virtual Stock Options Plan (VSOP). Your shares vest over four years, with full transparency on their value growth through Ledgy.
• Blacklane Mystery Rides – As a valued contributor to our success and growth, we are pleased to offer you one complimentary ride per quarter to experience and evaluate our chauffeur services firsthand.
• Learning & Development at Blacklane – We value the person beyond the CV, which is why we are committed to your continuous growth—not just for the company's success, but for your own professional development. We provide access to thousands of online courses on LinkedIn Learning, plus leadership-focused learning experiences.
• The way to your heart goes through your stomach? In Berlin, we offer weekly homecooked, high-quality office lunches to fuel collaboration and connection across departments.
• Your Health, No Compromise – with Nilo Health & WHOOP. We prioritize mental and physical well-being and offer access to the Nilo Health platform for mental wellness and the WHOOP bracelet after one year of service.
• Social responsibility – Learn more about Miracle Flights and our commitment to making a difference.
• Share your ideas with Blacklane's C-Level – Our approachable C-Level team values your insights. Once a month, they host a consultation day for ideas, feedback, and constructive criticism.
• Thrive Together: Our Hybrid Office Culture – We follow a hybrid approach with three office days, while maintaining flexibility when needed to support dynamic, people-driven teamwork.

Do you have any questions or want to know more about our way of working? Feel free to contact us. We’re happy to connect!

We place great value on equal opportunities. Therefore, we welcome everyone to apply!

Curious to see us in action? Let’s go!

• Watch us on Amazon Prime
• Listen to our CEO in Startup Insider episode #1643
• Blacklane is backed by investors who share our vision: Mercedes-Benz Mobility, Tasaru, Sixt, the Al Fahim Group, Alstin Capital, RI Digital Ventures, and b2venture