Head of Service Project Management - Swiss, Austria & Eastern Europe (m/f/d)

Head of Service Project Management - Swiss, Austria & Eastern Europe (m/f/d)

Join us to apply for the Head of Service Project Management - Swiss, Austria & Eastern Europe (m/f/d) role at GE Vernova.

As Head of Service PM, you will lead and define the strategic execution of Service Projects; ensuring timely delivery, customer satisfaction, and budget adherence. This role includes robust operational processes, EHS, quality systems, and standardizes operating models & tools throughout the OTR (execution) cycle. The following teams fall under your direct responsibility: Project Management (6 FTEs) and Project Engineering (4 FTEs).

Responsibilities & KPIs

• Customer communication and satisfaction
• Sales pacing, respecting revenue recognition rules
• Project portfolio reviews (around 100–200 projects)
• Support to project execution, facilitate contact with Sales within the Region
• Margin deviation monitoring and approval
• Manage risk and opportunities
• Cash collection (overdues, retention)
• Consistency, alignment, and efficiency across all direct departments
• Reinforce PM competencies (communication, planning, cost assumptions, sales planning, contract management)
• Continuous communication and delivery alignments across all departments including workshops
• Improve contract management, with strong RoE (Return on Equity) about T&Cs of contracts

Main KPIs

• Quarterly sales, margins, cash‑in and finished goods
• Request kept, order overdues (shared with Global Supply Chain function)
• Under/Over‑recovery of the direct hours
• Quality and Customer satisfaction KPIs

Key Requirements

• Technical graduate degree in production technology, process engineering, mechanical engineering, electrical engineering or related field
• 10–15 years of relevant hands‑on experience in similar tasks
• At least 7 years of experience as a manager with personnel responsibility
• Product knowledge high‑voltage products, especially circuit breakers, hybrid switchgears, instrument transformers
• Knowledge in ERP processes
• Understanding and interpretation of business key performance figures
• Fluency in English and German (written & spoken)
• Outstanding cross‑functional collaboration within matrix environments
• Secure interpretation of regulations, standards and specifications
• Secure handling of SAP (focus on Project Management and Engineering)
• Proficiency in MS Office applications (e.g., Excel, PowerPoint)
• Openness to national and international travels (~15% yearly)

Desired Requirements / Soft Skills

• Reliable behaviour towards internal and external business partners
• Analytical, conceptual and strategic thinking
• High sensitivity for corporate and leadership culture
• Personal responsibility, creativity and goal orientation
• Polished communication skills and social skills

Why We Come To Work

At GE Vernova, our employees are always ready for the challenge and driven to find the best solutions. Our projects are unique and interesting; we need a solution‑focused, positive approach to each one. Surrounded by committed, loyal colleagues, you’ll have the chance to make an impact in the energy transition.

What We Offer

• Professional Growth: dynamic team, extensive resources, and training for skill development
• Involvement in high‑profile, innovative projects
• Global exposure and collaboration with a diverse network
• Supportive culture fostering creativity and teamwork
• Opportunities for leadership and career growth
• Competitive compensation package plus corporate benefits

Relocation assistance: No.