Sr Technical Program Manager, Music Search

Sr Technical Program Manager, Music Search

About Amazon Music: Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad‑free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on‑demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa‑enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.

As a Technical Program Manager at Amazon Music, you will have the opportunity to work closely with product, design, software development and platform teams to implement strategy and execution. You will collaborate with the product teams to deliver the best solutions with efficient use of resources and technologies. You will make strong business cases for project prioritization and investment. You will also assess risks, anticipate bottlenecks, make tradeoffs, balance the business needs versus technical constraints and inspire risk‑taking behavior to maximize business benefit. If you enjoy solving problems in a dynamic environment and influencing business and technical leaders with your creative solutions, we want to talk to you!

Key Responsibilities

• Delivering highly calibrated technical writing and documentation to a wide audience.
• Managing complex search experiments and inter/intra Music product programs from start to finish.
• Independently leading cross‑functional projects with disparate stakeholders, effectively balancing priorities and making smart trade‑offs.
• Delivering strategy and business review communications at the executive level and guiding discussion around them.
• Evaluating potential risks and how to address them; be able to deliver high priority projects.
• Prioritizing mitigation efforts using risk management concepts.

A day in the life

This high‑visibility role will require senior leadership communication and influencing while working with stakeholders across multiple organizations. You will regularly deep dive issues to determine the root cause and partner with stakeholders for resolution, including the right stakeholders as needed. This role has regular interaction with various business units across Amazon Music and requires strong interpersonal and communication skills. You will manage end‑to‑end projects, often managing multiple projects/programs at once, while demonstrating high judgement, clear communication, creative approaches, the ability to think big, and a consistent track record of delivering results.

Basic Qualifications

• 7+ years of working directly with engineering teams experience.
• 5+ years of technical product or program management experience.
• 3+ years of software development experience.
• 5+ years of technical program management working directly with software engineering teams experience.
• Experience managing programs across cross‑functional teams, building processes and coordinating release schedules.
• Experience owning/driving roadmap strategy and definition.

Preferred Qualifications

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.
• Experience managing projects across cross‑functional teams, building sustainable processes and coordinating release schedules.
• Experience defining KPI’s/SLA’s used to drive multi‑million dollar businesses and reporting to senior leadership.

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.