Order Management Representative

About Astronergy

Astronergy, a subsidiary of CHINT Group, is a leading global manufacturer of PV cells and modules founded in 2006. As one of the earliest private enterprises in China’s PV sector, the company is committed to creating a sustainable, net-zero carbon world through solar power.

With a strong focus on R&D, production, and sales, Astronergy continuously delivers its ASTRO N series high-efficiency modules, widely applied in utility-scale, commercial & industrial, and residential PV projects.

Astronergy has established 11 manufacturing bases worldwide (including Türkiye and Thailand) and operates in 140+ countries, with sales offices across Europe, the Americas, Asia-Pacific, and Africa.

Recognized as a Bloomberg NEF Tier-1 Manufacturer, Astronergy has been awarded “Top Performer” by Kiwa PVEL eight times and named “Top Brand PV 2023” by EUPD Research in key markets including Germany and South Africa.

Website:

Location: Rome OR Berlin

Department: Overseas Sales Operations / Europe CSR Team

Reporting Line: Sales Operation Manager at Berlin, Germany

About the Role

Astronergy is seeking a detail-oriented International Order Management Specialist to join our Overseas Sales Operations team in Türkiye. The role will be responsible for managing the end-to-end order lifecycle for international customers, including order review, shipment coordination, receivables management, and cross-department communication. This is an exciting opportunity to contribute to a fast-growing renewable energy company in a global and multicultural environment.

Key Responsibilities

Order Review & Confirmation

• Review and confirm sales orders to ensure accuracy and compliance.
• Manage order evaluations in CRM / SAP, including changes and cancellations.

Customer Communication & Coordination

• Maintain timely communication with customers regarding order status, shipment schedules, and logistics.
• Support sales teams with contracts and price confirmation documents.
• Collaborate with production, logistics, and finance departments to resolve execution issues.

Delivery & Shipment Management

• Place production requests through CRM and SAP systems.
• Prepare export bookings and inform customers of vessel schedules.
• Process shipment requests and overseas warehouse release instructions.

Receivables & Documentation

• Manage accounts receivable via CRM / SAP platforms.
• Prepare and issue invoices (commercial, pro forma) and settlement documents.
• Handle LC documentation according to international trade terms.
• Archive contracts, invoices, and related documentation.

Reporting & Data Management

• Maintain and generate regular reports on delivery schedules, order execution, fulfillment, and payment collection.

Skills & Qualifications

• Bachelor’s degree or above in International Business, Logistics, Business Administration, or related fields.
• 2+ years of relevant experience in order management, sales administration, customer service, or supply chain (renewable energy / manufacturing background preferred).
• Knowledge of international trade processes and risk management.
• Proficiency in Italian and English (both written and spoken).
• Skilled in Microsoft Office (Word, Excel, PowerPoint).
• ERP system experience required; SAP experience preferred.
• Strong organizational, communication, and coordination skills with the ability to manage multiple complex orders independently.
• High sense of responsibility and ability to work under pressure.

Equal Employment Opportunity

Astronergy Solar is committed to providing all employees with an equal and respectful working environment, free from intimidation, exploitation, or discrimination.

No employee shall be discriminated against based on race, ethnicity, religion, gender, age, sexual orientation, disability, or any other protected status, in any employment practices including hiring, promotion, compensation, or work assignment.