Data Center Engineering Operations Technician - Northern Virginia
Data Center Engineering Operations Technician – Northern Virginia
Job ID: 3146730 | Amazon Data Services, Inc.
How would you like to be a part of Earth’s most customer‑centric company? You would work with teams of front‑line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintains and operates our critical infrastructure systems so that they are prepared to stand up against any situation.
AWS has the world’s largest cloud computing portfolio. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our Engineering Operations Technicians (EOTs) help keep them that way by working with the brightest minds from around the globe to test, implement, and refine the newest technology and work practices to meet the demands of a changing market.
Key Job Responsibilities
- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
- Assist in troubleshooting facility and rack‑level events within internal Service Level Agreements (SLAs)
- Perform rack installs and rack de‐commissioning within internal SLA
- Perform preventive maintenance (PM), troubleshooting, root‑cause analysis, and repair of electrical and mechanical equipment
- Technical writing to support change management program
- Monitor daily work requests and manage to resolution; execute projects from conception to completion
- On‑site support of contractors, sub‑contractors and vendors, ensuring all work performed follows established practices, procedures, and local legislation
- Work schedule may change depending on site needs; shifts can be up to 12‑hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
- Role may support more than one location/site
Work Schedule
Our Data Centers operate 24/7 and require on‑site presence. This position offers two shift schedule options:
Option 1: Weekend Rotation
- Days worked: Sunday – Tuesday, plus every other Saturday
- Weekly pattern: Alternates between 3‑day and 4‑day work weeks
- Shift hours: 5:30 am – 6:00 pm (day shift) OR 5:30 pm – 6:00 am (night shift)
Option 2: Weekday Rotation
- Days worked: Wednesday – Friday, plus every other Saturday
- Weekly pattern: Alternates between 3‑day and 4‑day work weeks
- Shift hours: 5:30 am – 6:00 pm (day shift) OR 5:30 pm – 6:00 am (night shift)
Both schedules follow a rotating pattern where you’ll work 3 days one week and 4 days the following week.
Overtime & Pay
- Overtime: Time and a half after 40 hours per week
- Night shift differential: 13% additional pay (6:00 pm – 6:00 am shifts)
- Maximum hours: 60 hours per week in total (up to 20 hours of overtime)
Physical Requirements
- Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
- Regularly lift and/or move up to 39 pounds independently
- Participate in group lifts for 40+ pounds
- Maintain balance and perform construction tasks while on a ladder
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
- Work in an environment requiring provided ear protection
A Day in the Life
This role acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). You will maintain, operate, and troubleshoot mission‑critical data center facility equipment including stand‑by diesel generators and related fuel systems, 3‑phase electrical systems such as switchgear, UPS units, PDUs, wet‑cell batteries, and associated systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps, and motors. Additional support equipment is included in the scope of the role which includes fire/life safety equipment, building automation systems, and general facilities equipment.
About the Team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain – and we’re looking for talented people who want to help.
Basic Qualifications
- Work shifts longer than eight hours in duration
- 2+ years of practical experience in electrical systems, mechanical systems, HVAC, and/or fire suppression systems
- Ability to bend or twist the body into unusual positions while working, use hands to manipulate small wires and objects, walk on uneven terrain, and work at heights and from ladders
Preferred Qualifications
- Knowledge of network design and layout as well as low‑voltage (copper/fiber) cabling
- Experience in data center engineering
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position ranges from $68,300/year in our lowest geographic market up to $152,700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience.