Customer Support Agent

This position is responsible for delivering an exceptional customer experience during the Tax Free refund process.

Key Duties

• Providing support to international customers
• Hosting duties in a professional and welcoming environment

Nature of the Position

• Supporting customers during the Tax Free refund process
• Hostessing duties

The ideal candidate will possess excellent communication skills and be able to work independently.

About This Role

This role offers the opportunity to make a positive impact on our customers' shopping experience.

We are seeking a skilled and confident individual who can provide top‑notch service in a fast‑paced environment.

What You’ll Do

• Ensuring a smooth and efficient refund process for international customers
• Delivering exceptional customer service through effective communication and problem‑solving skills

Requirements

• Excellent communication and interpersonal skills
• Ability to work independently with minimal supervision
• Strong problem‑solving skills and attention to detail