Digital & CRM Assistant

Since 1828, Guerlain has been dedicated to creating absolute beauty and transmitting a more beautiful world. We aim to reveal wonders through the craft of exceptional products and the development of exceptional and audacious talents.

We are undergoing a transformation at a fast pace, embarking on an accelerating journey to become the most iconic high-perfumery and high-cosmetic house in both image and products—above the competition and the most exclusive.

As an intern in the Marketing Department, within a context of business growth and transformation, you will actively participate in digital marketing activities, including managing the brand's e-commerce, coordinating visibility plans for e-retailers, and managing CRM communications.

RESPONSIBILITIES :

Support Guerlain's Digital team in daily activities such as:

• Coordination and management of content flow and visibility plans for e-retailers.
• Delivery of CRM communications.
• Optimization and management of content on Italian Guerlain e-commerce platforms to promote traffic growth and sales.
• Managing daily activities of Guerlain's digital channels in collaboration with various agencies and the headquarters in Paris.
• Monitoring digital, social, and CRM activations of brand competitors and e-retailers.
• Implementation of new digital tools and applications.
• Conducting ad-hoc analysis and preparing reports.

PROFILE :

• Digital savvy with a curious attitude, entrepreneurial spirit, and problem-solving approach.
• Master’s degree in marketing or economics; previous experience in beauty/luxury environments, digital teams, or agencies is a plus.
• Excellent analytical skills and a data-driven mindset.
• Strong communication and interpersonal skills.
• Proactive, eager to learn, and able to work independently or in a team.
• Good knowledge of Microsoft Office Suite, especially Excel and PowerPoint.
• Fluent in English; additional languages are a plus.

Candidates are invited to read the privacy policy pursuant to art. 13 of the General Data Protection Regulation n. 2016/679 (GDPR), available at the following link: