Operations Manager

Location: Essex and Suffolk (Home-Based with regular travel across Essex and Suffolk)

Contract: Permanent

Hours: Full Time Only

Salary: 46,152.94

Information: Driver, full UK driving licence is essential.

Reference: Are you passionate about supporting people with a learning disability to be empowered and in control of their own lives?

Thera East are recruiting an Operations Manager. This is a rare and exciting opportunity to join an outstanding company and senior management team.

Who are Thera Group?

Thera Group are a charity that support people with a learning disability. We want to demonstrate that people with a learning disability can be leaders in society, but we can’t do this without you!

• Thera is unique
• We are led by people with a learning disability.
• Our vision is to promote that people with a learning disability can be leaders in society.
• Using a person-centred approach, you will empower people with a learning disability to live the lives they choose.

Experience and Personal Qualities required to become an Operations Manager with Thera East

To be an Operational Manager you will need to have previous experience in providing supported living and community support for people with a learning disability and complex needs in a management role, as well as knowledge of the CQC regulatory framework. Ensuring self and the team comply with the relevant Care Quality Commission Essential Standards.

You will need great communication skills and be adaptable to manage diverse teams, leading by example. Adapt your personal style to suit the situation and needs of others, use emotional intelligence to appreciate team dynamics and to harmonise and synergise the energies of the team.

Build positive and reciprocal relationships that benefit Thera, particularly with other support services and within virtual networks.

You’ll need to be computer literate and competent in use of Microsoft Office including Word, Excel, and Outlook. Be able to record and report on data, keeping accurate and up-to-date records.

Must be passionate about ensuring people with learning disabilities are at the forefront of designing their own support, able to translate our vision and values, and role model these on a day-to-day basis.

Take personal responsibility for the quality and timeliness of work, manage time, prioritise work effectively, and remain focused when faced with competing demands. Have a flexible approach to working hours.

Able to evaluate and manage the compliance of quality assurance systems including audits and reviews whilst taking pride in delivering high-quality customer service.

Benefits

• Annualised Hours, guaranteed monthly salary for full and part-time roles regardless of shift patterns, plus overtime opportunities
• Flexible working hours for work life balance
• 33 days Annual Leave including bank Holidays (pro Rata)
• Employee support line to support you and your family
• Free nationally accredited training, and the opportunity to earn a qualification and progress your career
• Contributory Pension Scheme
• Free DBS check
• Refer a friend and earn up to £300
• Cycle to Work Scheme
• Well-being initiatives
• Access to Thousands of Retail Discounts including discounted Health Cash Plan
• An Employee Council that represents the views of staff about matters relating to work
• If you have a passion for making a difference to people’s lives, consider a career with Thera Group

Thera follows government guidance around vaccines and believes they are an effective way to support everyone’s safety. We would encourage you to take part in any vaccination programme recommended if you are working in Social Care.