ServiceNow Business Analyst - ITSM & Requirements Lead

A global IT services company based in Torino is looking for a skilled Business Analyst to work closely with project stakeholders and the Development Team. This role involves capturing and analyzing user requirements, creating user stories, and ensuring alignment between business and technology. The ideal candidate should have proven experience in ServiceNow projects, strong analytical skills, and be fluent in both English and Italian. Excellent communication and multitasking skills are essential for this position, which requires 3 years of Business Analysis experience.