On-site IT Support Technician L1 in Modena (1-Year Contract)

A technology solutions company in Modena is seeking an IT Support Technician L1 to provide on-site technical support for desktop and laptop systems. The ideal candidate will have over 3 years of experience in IT support, knowledge of SCCM and ITIL practices, and proficiency in both English and Italian. This is a freelance/B2B contract with a duration of 1 year, extendable based on performance. The role involves troubleshooting, managing devices, and delivering VIP support during critical situations.