Customer care junior

Overview

Adecco S.p.A. – Cesano Maderno Branch – is looking for a Customer Care Specialist for an important dealership located in the Limbiate area. The selected candidate will join the customer support team.

Responsibilities

• Managing customer requests and providing timely, professional assistance.
• Coordinating activities with internal departments to ensure efficient support.
• Performing administrative tasks related to customer service.
• Providing responsive and professional customer support to training participants and internal stakeholders.
• Managing order processing activities for Italian customers in SAP.
• Supporting the sale, scheduling, booking, coordination, and logistics of local training courses.
• Assisting with administrative tasks across the EMEA Training Support group.
• Maintaining and updating records within the Learning Management System (LMS).
• Troubleshooting basic technical issues and guiding users through LMS navigation.
• Ensuring the accuracy and integrity of student certification documentation.
• Collaborating with trainers and operations teams to ensure smooth course delivery.
• Handling inquiries via email, phone, and chat in both Italian and English.

Qualifications

• Native Italian speaker.
• High school diploma or equivalent.
• High proficiency in English (spoken and written).
• Proven experience in customer service or administrative support roles.
• Strong computer literacy and ability to quickly learn new systems.
• Excellent communication and interpersonal skills.

Employment Details

• Full-time | A fixed‑term contract with the possibility of a permanent position afterwards is offered.
• Data inizio prevista: 12/01/2026
• Categoria Professionale: Call Center / Customer Care
• Città: Limbiate (Monza E Della Brianza)
• Conoscenze linguistiche: Inglese - Livello Ottimo
• Patenti: B
• Disponibilità oraria: Full Time