Service Engineer

Role Description

We are seeking an experienced Service Engineer to join our team in Italy. This is a full‑time hybrid role with strong analytical and problem‑solving, communicating technical information skills. Our Service Engineer will be responsible for troubleshooting systems and be customer‑focused and results‑driven.

Responsibilities

• Diagnose and repair various types of SANY construction equipment.
• Preventive Maintenance : Perform regular maintenance checks and scheduled services to ensure optimal performance and longevity of the equipment.
• Customer Support : Provide on‑site and remote technical assistance to customers, dealers, and internal teams.
• Training : Conduct training sessions for dealers and customers on proper use, maintenance, and troubleshooting of SANY systems.

Qualifications

• Education : Diploma in Mechanical Engineering, Mechatronics, or a related field.
• Experience : At least 3 years of experience in maintenance system and repair, preferably in the heavy equipment industry.
• Technical Skills : Proficient in troubleshooting and repairing, understanding of electrical systems, and familiarity with diagnostic tools and software.
• Language : Fluent in Italian and English.
• Licenses / Certifications : Valid driver license and any relevant certifications in heavy equipment.
• Software Skills : Proficiency in Microsoft Office and ability to learn proprietary software systems.
• Travel : Willingness to travel within Italy and occasionally internationally as needed.