Italian Speaking - Customer Service in Athens, Greece - Fully Paid Relocation

Embark on a new professional journey as an Italian-speaking customer service representative in the vibrant city of Athens, Greece! This role comes with the fantastic perk of fully paid relocation, giving you the opportunity to explore a new culture while building your career in a dynamic and supportive environment. In this position, you will engage with Italian-speaking customers, assisting them with inquiries and providing exceptional service related to our products and services. If you have a passion for helping others and are excited to work in a thriving international context, we would love to hear from you!

Responsibilities

• Provide outstanding customer support to Italian-speaking clients through various channels, including phone, email, and chat.
• Address customer inquiries and resolve issues effectively to ensure high levels of satisfaction.
• Maintain comprehensive knowledge of the company’s products and services to assist customers accurately.
• Document all customer interactions in the company’s CRM system to keep precise records.
• Work collaboratively within a team to enhance customer service quality and share knowledge.
• Participate in training and development sessions to continually improve service skills.
• Offer feedback and suggestions to improve processes and overall customer experience.

Requirements

• Fluent in Italian, both written and spoken; proficiency in English is essential.
• Excellent communication and interpersonal skills with a strong customer-centric approach.
• Ability to multitask and manage priorities in a fast-paced environment.
• Strong problem-solving skills with keen attention to detail.
• Previous experience in customer service is preferred, ideally in an international or tech-related context.
• Familiarity with CRM systems and customer support tools.
• A positive attitude, adaptability, and enthusiasm for experiencing a new culture.
• Willingness to relocate to Greece.

Benefits

• Lower cost of living in Athens compared to many Western European cities, including Italy, allowing for greater savings and better quality of life.
• Competitive total salary of approximately €1300 per month.
• Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
• Professional growth and development opportunities.
• Competitive performance bonuses.
• 2 additional salaries per year.
• Comprehensive healthcare benefits and numerous discounts.
• Fully paid training conducted by certified instructors.
• Modern, state-of-the-art premises featuring a welcoming work environment and relaxing break areas.
• Special events and community & social responsibility initiatives.
• Referral Program: Bring your friends and earn attractive bonuses.
• Free Greek language courses to help you integrate and thrive locally.
• Work for a Great Place to Work -Certified Company.