Outside Sales - Italy

Overview

We are looking for Outside Sales to add to our Genoa Sales Team.

Responsibilities

• Handle the sales process for assigned customers (especially the needs analysis, solution design and negotiation) by visiting customers.
• Sell products/services to assigned accounts.
• Identify and pursue opportunities for cross-sell and up-sell to these accounts.
• Work alongside the Head of Sales, other Outside Sales and Inside Sales throughout the sales process.
• Focus on maximizing short and long term results.
• Act as the primary face of ZIM in the marketplace.
• Maintain direct contact (face-to-face) with the customers on an ongoing basis according to visit plan.
• Foster relationship with the assigned set of customers.
• Manage and grow accounts.
• Identify and qualify customers’ sales potential, troubleshoot customer problems in important cases, identify and develop leads and new customers.
• Work to achieve (or pass) the targets set.
• Comply with tracking requirements, and take required actions for facilitating comprehensive tracking of accounts' financial performance and client satisfaction.
• Advise the Head of Sales in the preparation of a detailed account plan for each of the accounts. The account plan will include: the account's ZIM spend forecast, key insights from the client's solution review, assessment of the account's needs, and proposed steps for growing account spend.
• Undergo the required training according to the training program.
• Comply with the tracking and reporting requirements to enable simple and insightful performance tracking.

Qualifications

• Completed apprenticeship in shipping or forwarding.
• Outgoing personality.
• Geographical knowledge.
• Team player.
• Ability to work under pressure.
• Willingness to work in an open-plan office.
• Languages: English (Scale 1 – 7) 5.
• MS Office: Word, Excel (Scale 1 – 7) 4.

General guidelines

• Comply with company information system and policy and ethics code.
• Comply with company guidelines and processes.