Technical consultant | bim & revit specialist

Overview

Graitec TeamOur team consists of passionate professionals committed to delivering high-quality software solutions and expert consulting services. We foster a collaborative environment where knowledge-sharing and professional growth are at the heart of everything we do.RoleThe position of the Technical Consultant is a role that covers several areas within the business. These include presales, post-sales, and support.

Presales will include working with our sales departments and customers to ensure they have the best solution for them. This will include the demonstration of the products and developing a training plan for a successful implementation. Post-sales will include training at all levels, from fundamentals through to project delivery / support. Part of the role will be to work with the salesperson to build a training plan that will complement the individual’s needs.

Responsibilities

• Training Services Including: Delivering Autodesk Authorized Training Courses to clients in-house or on-site (remove if not applicable); Delivering Graitec IP Training Courses to clients in-house or on-site (remove if not applicable); Preparing and delivering Bespoke Training Courses to clients in-house or on-site; Conducting post-Training Course customer reviews; Assisting with Training administration duties e.g., Courseware, Training Certificates, Customer Evaluations.
• Consulting Services Including: Working with sales team and customer in developing customer implementation plan and helping customers adopt the new technologies; Implementing (Autodesk IP / Graitec IP / 3rd party software / Solution Line) to customers; Project Management of large implementations from handover to closeout; Run pre-implementation workshops; Working with the sales team to run project closeout meetings; Working with the customer on high level project-based consultancy; Developing supporting documentation including Data Standards & Post implementation documents.
• Pre-Sales Support Including: Advising clients on issues relating to the choice and use of appropriate software, including specification of appropriate system platforms; Providing practical demonstrations of the use of BIM software related to client needs; Delivering presentations on BIM software at customer meetings and events; Providing technical assistance to sales staff during the pre-sales stage of client negotiations.
• Post-Sales Support Including: Advising clients on technical issues relating to the implementation and use of their design software; Liaising with suppliers where necessary to research and identify solutions to client issues; On the job project, related consultancy services.
• General Company Duties Including: Researching and providing technical advice to company management on new product opportunities; Assisting the Sales and Marketing staff with business development matters; Working with the R&D team – regular feedback on the Graitec products.

Qualifications and Experience

• Experience: Proven experience with Autodesk Revit (Architecture or Structure); Strong understanding of BIM processes and workflows; Background in Architecture, Technical Architecture, or Structural Engineering; Experience in project-based environments where Revit was used extensively.
• Nice to have: Previous experience in training, consulting, or technical support roles.
• Qualifications: Degree in Architecture, Structural Engineering, Civil Engineering, or a related field.
• Skills: Strong communication skills and ability to present technical concepts clearly; Problem-solving mindset and ability to work independently; Interest in staying up-to-date with BIM trends and Autodesk solutions; Excellent interpersonal skills, including face-to-face, telephone and written communication; Fluency in Italian and English is mandatory; additional language skills are a plus; A full driving license as this role will require travelling.
• Interview Process: We are looking for talents that will enjoy, live and accelerate our culture and values; Process includes Screening / Get to know discussion, Technical assessment, Peer of hiring manager or key stakeholder to the role from another organization, Office interview.

About Graitec

• Graitec Group Company is a global software editor leading Building Information Modeling (BIM) solutions and helping its architectural, engineering, construction, and manufacturing customers to digitize and industrialize their processes to improve performance and build a sustainable tomorrow.
• Ambitious and fast-growing environment: We see ourselves as a 30-year-old startup, having doubled our revenue in the last 3 years thanks to both organic and inorganic growth.
• Experts & Talents with strong culture: Our team is made of more than 800 outstanding talents with a strong management team to execute our mission.
• A true international group: Graitec serves more than 200,000 customers worldwide with over 30 offices in 13 countries, enabling us to meet our customer needs around the globe.
• A market leader: We are one of the largest AUTODESK Platinum Partners and the only one operating at a worldwide scale with an equal split of business between Europe and North America, enabling Autodesk solutions thanks to our own GRAITEC Software.
• Strong products serving the construction & manufacturing industries: Through Autodesk products Add-ons like Power Pack to more complex solutions to enable simulation, fabrication & management of our customers projects, GRAITEC is proud of its 150+ developers innovating each day to accelerate our customers performance.
• We are driven to hire the best people, with diverse experiences, and provide them with the resources that empower them to achieve their full potential. This ultimately enables our organization to provide the very best customer experience and solutions that help our customers navigate and implement technologies and services that prepare them for sustainable growth.