San Clemente Palace Venice is looking for a Human Resources Manager
About San Clemente Palace Venice | www.sanclementepalace.it
This majestic resort immerses guests in a 900-year-old historic building, rich in charm and Renaissance tradition. It features a collection of beautifully restored monastic structures, a 12th-century chapel, and nearly 6 hectares of ancient gardens offering breathtaking views of the city, along with 196 meticulously furnished rooms and suites – including the largest and most exclusive suite in Venice. Annual art installations rotate throughout the property in conjunction with the Venice Biennale.
Inside, the hotel seamlessly blends contemporary style with Renaissance influences, boasting six-meter-high ceilings, wide corridors, grand staircases, and intricate details such as terrazzo floors, silk-covered walls, and Murano glass chandeliers, making it one of Europe’s premier hotels for art exhibitions. Serenity permeates the hotel’s Longevity Spa, which features a heated outdoor pool, tennis court, jogging paths, a pitch & putt golf course, and a fully equipped kids' club – ensuring an unforgettable stay. The hotel’s proximity to St. Mark’s Square, its exceptional culinary offerings featuring a rich variety of Italian cuisine, and its unique combination of event spaces invite guests to create truly memorable experiences.
Role Description
As Human Resources Manager, you will support the General Manager and hotel leadership in all strategic, organizational, and operational people matters, ensuring the alignment of our HR practices with the hotel's goals of Quality, Performance, and Compliance. This role is both strategic and hands‑on, covering talent acquisition, employee engagement, performance management, HR operations, and legal compliance in a luxury hospitality environment.
Key Responsibilities
- Act as a business partner to the General Manager and advisor to the hotel leadership team on all HR-related matters
- Lead and support the strategic HR agenda with a focus on attracting, developing, engaging, and retaining top talent
- Oversee all HR operations, including recruitment, onboarding, administration, payroll, employee housing, and compliance
- Develop and execute innovative recruitment strategies, while maintaining a strong employer brand in the local and international market
- Drive employee engagement through communication, feedback channels, events, and proactive handling of grievances
- Design and implement competitive compensation and benefits structures based on market analysis
- Prepare and manage the annual HR budget and manning guide; track personnel costs and reporting
- Ensure compliance with local labor and immigration laws, and manage disciplinary procedures when necessary
- Implement global talent management, performance management, and succession planning tools and processes
- Coordinate the rollout of corporate HR initiatives, including HR systems, tools, and training programs
- Lead and develop the HR team, fostering a culture of continuous improvement and high performance
What We’re Looking For
Education & Experience
- University degree in Human Resources, Law, Business Administration, or related fields (required)
- Master’s degree or professional HR certification is a plus
- Minimum 5 years of experience in HR leadership roles within the luxury hospitality industry
- Minimum 2 years leading HR teams in similarly sized organizations
- Proven experience working within the Italian labor market and legal framework
Languages
- Fluency in Italian (spoken and written) – required
- Fluency in English (spoken and written) – required
- Additional languages are a plus
Key Competencies
- Deep knowledge of local labor and immigration laws, policies, and HR best practices
- Experience in all core HR areas: talent acquisition, employee relations, performance management, compensation & benefits, and compliance
- Strategic thinker with the ability to translate business needs into HR strategies and initiatives
- Strong interpersonal and communication skills, able to influence and coach senior leaders
- High proficiency in Microsoft Office (Excel, PowerPoint, Word)
What We Offer
- A leadership role at one of the most iconic and exclusive resorts in Europe
- Opportunity to work in a historic property surrounded by art, culture, and heritage
- Competitive salary and benefits package
- On-property benefits including accommodation & meals
- Supportive and international team environment
- Opportunities for professional development and career growth
Ready to lead HR at San Clemente Palace Venice?
Apply now by sending your CV and cover letter to: recruitment@sanclementepalace.it
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