Investigation & Client Quality Specialist

Overview

This job is with Thermo Fisher Scientific, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Location/Division

This position is located in Ferentino, Province of Frosinone, Italy, within the PDS Department at Thermo Fisher Scientific Inc.

Discover Impactful Work

Contribute to QO goals by supporting clients, managing deviations, and improving service quality!

A Day In The Life

• Supervise discrepancies and inquiries concerning quality problems of batches for clinical and commercial purposes.
• Coordinate the CAPA system stemming from quality investigations.
• Support the preparation of periodic quality trends for Management and Corporate dissemination.

Keys To Success

Outstanding collaboration skills, demonstrated proficiency in quality management, and a sharp ability to identify root causes and effectively execute corrective measures.

Education

• High school diploma or equivalent experience required.

Experience

• Demonstrated expertise in quality control and investigative procedures.
• Expertise in handling GMP batches and supporting Readiness and BU processes.
• Competence in preparing QATs and negotiating quality sections of contracts.

Knowledge, Skills, Abilities

• Strong collaboration skills to work with Compliance colleagues and support various functions.
• Capability to produce comprehensive reports concerning quality incidents.
• Excellent communication skills to provide customer support and train personnel.

Physical Requirements / Work Environment

Work in a dynamic, collaborative setting, managing several tasks and projects with strict compliance and quality focus.

Benefits

We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!