Key Account Manager North-east, Italy

Overview

The North-East Key Account Manager is responsible for managing and maintaining relationships with the Company’s most important customers. Works closely with these customers to understand their needs and develop strategies to meet them, while also working with internal teams to ensure customer satisfaction, in full Compliance with the Company rules and procedures, the Farm Industria code and the National / Regional / Local Laws and regulations.

Responsibilities

• Sell the full range of Organon products and services within assigned accounts to achieve assigned revenue goals.
• Develop and maintain a deep and wide knowledge of the assigned accounts and be able to understand their priorities and needs, turning them into business opportunities.
• Develop and execute account plans within assigned accounts.
• Analyze sales data and make recommendations for improvement.
• Anticipate clients\' needs and, in collaboration with other departments, develop and present solutions to client\'s complex business issues.
• Collaborate with the Tender team reading-checking contracts and renewals.
• Originate and manage the development of large and complex deals with clients leveraging the whole Company portfolio.
• Constantly monitor client satisfaction and work with Sales Director, Tender team, and Customer Care team to achieve and maintain a high level of customer satisfaction.
• Achieve the Area’s financial targets through the proactive management of all relevant stakeholders.
• Identify and map all relevant accounts and stakeholders, implementing strategies to ensure the fast uptake and sustainable growth of our products including launch of products.
• Develop working relationships with all the specialists’ healthcare providers, pharmacists, and budget holders to effectively influence adoption pathways and purchasing decisions.
• Complete all Company administration and reports within guidelines and time scales specified to ensure a high standard of management information.

Your profile

• BA or BSc preferably in Economics.
• At least 6 years\' commercial experience in sales with responsibility for managing complex deals with clients and strong experience in business development. Evidence of strong negotiation and consultative selling skills.
• 3 years’ experience Sales or Customer Management experience in Pharmaceutical Industry.
• Clear and demonstrable experience of winning new business from new and existing accounts and achieving revenue & customer satisfaction targets. An ability to build strong business relationships.
• Full knowledge of : Tender process, Tender rules, and clear key roles mapping about the procurement flow at account level and regional level.
• Proven expertise in account planning and accurate sales forecasting at account level.
• An understanding of social media and how to use it to help develop business would be highly desirable.
• Knowledge on broad commercial awareness and tactical planning needed to achieve business objectives.
• Excellent interpersonal and verbal communication skills.
• Fluency level of English language - any other language can be a plus.
• Competences

Competences

• Strong commitment to achieve or exceed assigned goals.
• An attitude to work collaboratively and effectively with others in and across the team to accomplish goals.
• Has self-motivation, energy, and tenacity.
• Thrive in an entrepreneurial environment and take accountability for results.
• Results Oriented and customer orientated.
• A positive and ‘can-do’ approach, biased towards finding solutions and embracing change.
• Work collaboratively across all business functions with an open, honest, and respectful cooperation.
• Inspired by our values of entrepreneurship, speed, and integrity.
• Ability to have fun and thrive in a growing, unique, and inclusive work environment.

What we offer

We welcome you to a truly global, dynamic, and challenging environment with excellent personal development opportunities. Our benefits are very competitive, and the summary below will give you an idea of what you can expect.

• Competitive salary
• Attractive collective health care and insurance packages
• Solid Pension Plan
• Annual bonus based on company performance.
• Company car.
• Numerous training, coaching, and e-learning modules for long term job opportunities and development
• Membership of the protected categories (categorie protette) pursuant to Law 68 / 99 is a preferential title.
• Costituisce titolo preferenziale l’appartenenza alle categorie protette ex lege 68 / 99.

Who We Are

Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for. We have an important portfolio and are growing it by investing in the unmet needs of W