Spa Manager Assistant - Stagione 2025 - Borgo San Felice Resort

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Job Reference:

01baec6f8b80

Job Views:

8

Posted:

20.06.2025

Expiry Date:

04.08.2025

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Job Description:

Located in the heart of Chianti Classico, Borgo San Felice Resort combines all the pleasures of the dolce vita. The Dimora is an example of a diffuse hotel, composed of an entire medieval village that includes a swimming pool, wine cellars, dining areas, The Botanic Spa, a church and the surrounding estate vineyards. You can enjoy endless pleasures: a cuisine made up of contaminations and typicality, an exceptional wine production to be discovered in the Enoteca and many outdoor sports activities. Cycling through the surroundings will add to the joy of an unforgettable stay in this medieval village. Among other things, the beauty of the picturesque villages of Chianti, only a few kilometres away, will bind you forever to this Italian region full of light

Job Description

The resource, reporting to the Hotel Manager, is responsible for:

• daily/weekly planning and appointment organisation
• guest management: from reception and control, from appointment to dismissal
• operational monitoring of therapist(s), sharing of daily objectives
• guest retention, monitoring therapies/programmes and new sales opportunities
• product preparation and responsibility for stocking consumables and professional booths - reordering and procurement
• Shared responsibility for The Botanic Spa department and employees
• Annual planning, management control and performance to support the General Manager

Qualifications:

• Specific qualification in the field of aesthetics
• Excellent knowledge of Italian and English language, knowledge of a third language appreciated
• At least three years' experience in the role in excellent hotel contexts with high standards of service
• Utmost seriousness, professionalism, discretion and availability
• Guest-oriented, excellent communication skills
• Leadership and staff management skills

SI OFFRE:

• • Programma Total Quality aziendale

WE OFFER:

• • Placement expected immediately, with a seasonal contract ending October 2025
• • Flat-rate tourism CCNL and annual production bonus
• • Full time availability from Monday to Sunday with one day off during the season
• • Board and lodging in shared Apartment with double rooms
• • Utilities at Company expenses with a ceiling
• • Internal training at both management and procedural levels
• • Training on the Relais & Chateaux world and quality assessment, main current regulations
• • Healthcare assistance and support with a company doctor
• • Company Total Quality Program
• • Possibility of travel for specific training
• • Access to hotel services in compliance with company policy with exclusive discounts