Service Leadership Opportunities

Overview

Drive Innovation and Customer Success

We\'re seeking a talented leader to shape the future of our Advanced Services, driving innovation and customer success through strategic development and deployment.

Responsibilities

• Define and drive the roadmap for Advanced Services, aligning with growth ambitions and market needs.
• Promote services internally to ensure seamless collaboration with KAMs, TAMs, and OEM teams.
• Oversee Advanced Services operations, ensuring efficient project intake, delivery, and high standards of technical quality and data integrity.
• Manage budgets and prioritize investments in advanced equipment and software.
• Lead by example, fostering a culture of excellence and curiosity.
• Collaborate with cross-functional teams to embed services into innovation programs and campaigns.
• Develop and implement strategies to drive commercial value from technical capabilities.
• Ensure alignment between service portfolio and business objectives.
• Mentor and coach team members to reach their full potential.
• Stay up-to-date with industry trends and best practices to inform decision-making.
• Act as an ambassador for our unique added value to innovation, both internally and externally.
• Manage CAPEX / OPEX budgets and prioritize investments in advanced equipment and software.

Qualifications

• Minimum 5 years of experience in material characterization, CAE / simulation, or application testing.
• At least 3 years in a leadership role with proven team management skills.
• Experience in managing lab operations and technical service portfolios.
• Strong ability to translate technical capabilities into commercial value.
• Commercial acumen and project management expertise.
• Fluency in English (C1 or higher); French or German is a plus.

Benefits and Working Model

• Benefit from flexible working hours and a hybrid work model aligned with local frameworks.
• Access continuous development opportunities, including leadership and technical training.
• Enjoy a collaborative environment that values curiosity and excellence.
• Join our team and contribute directly to innovation and customer success.
• Participate in shaping the future of DOMO\'s Advanced Services.
• Grow professionally and personally with us.
• Be supported by a passionate team and experienced leaders.
• Work on cutting-edge projects and technologies.
• Have fun while achieving your goals.
• Be part of a dynamic team that drives innovation and growth.
• Stay informed about social issues and trends and engage with our global community.