Director of Quality

Group Quality Director

One of the most important large-scale retail groups is seeking a

Group Quality Director.

He/She will oversee all aspects of quality and safety within the food manufacturing/food retail/food production environment, to ensure compliance with regulations (Italian and international law) and with customer expectations.

The role requires strong technical knowledge and leadership experience.

Key Responsibilities

• Quality Management: Lead the entire quality function, including setting long-term testing strategies, implementing quality frameworks, and overseeing the Quality Management System (e.g., HACCP).
• Compliance: Ensure all products and operations meet health, safety, and food hygiene regulations.
• Team Leadership: Manage and develop the quality assurance team to ensure product development activities meet high quality standards.
• Stakeholder Collaboration & External Partnerships: Collaborate cross-functionally with Supply Chain, R&D, Marketing, and Innovation teams to support new product development and ensure quality integration.
• Oversee the performance of suppliers and co-packers to ensure compliance with company guidelines and expectations.
• Manage consumer and customer complaint processes and provide escalation support for critical issues.
• Lead engagement with external stakeholders, including auditors, regulatory bodies, and third-party partners.
• Process Improvement: Oversee operational efficiency and quality control across all stages of production and distribution.
• Risk Management: Report on quality-related risks and compliance status to leadership.

Required Qualifications

• Education: A degree in a scientific discipline such as Food Science, Chemistry, or Biochemistry is required.
• Experience: A minimum of 10 years’ experience in an executive quality role, including team management, is required.
• Language: Fluency in both Italian and English.
• Place of work: Veneto (Italy)

Applicants who meet all the required qualifications may send their résumé/CV, including the required privacy consent, to feliciani@robertson-associates.com