Runner

About the job

Based at the Mandarin Oriental, Milan within the Mandarin Garden Department in Milan, the Runner is responsible to delight and satisfy our guests. We are dedicated to making a difference every day and continually improve to ensure we are the best. The Runner reports to the Director of Mandarin Garden.

Runner responsibilities

• Is responsible for transporting dishes from the kitchen to the tables ensuring speed and accuracy of service.
• Must also ensure constant communication with the kitchen and colleagues in the dining room to ensure smooth and seamless service.
• He or she must also ensure that everything is in order before service begins, from the cutlery on the table to the cleanliness of the Mandarin Garden areas.
• An outgoing and passionate resource is required, enthusiastic about interfacing with the guest and willing to offer impeccable and sincere service with a smile and the right spirit of hospitality.

Runner qualifications

• The ideal candidate is a self‑motivated person with great communication skills, fluent in Italian and English.
• He or she is a person willing to offer professional and impeccable service, ensuring that the guest's experience at the Mandarin Oriental is exceptional.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work‑life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Competitive Salary, wages, and a comprehensive benefits package.
• Meals available at our Employee Restaurant.
• Complimentary Dry Cleaning for Employee Uniforms.

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