Manager Generale Operativo

Join to apply for the Manager Generale Operativo role at Sass Dlacia S.p.A.

Sass Dlacia S.p.A., a hospitality company with three properties in the Dolomites and Marche regions (Camping Sass Dlacia, Ütia de Börz, and Le Fontanelle Countryhouse), is looking for a General Operations Manager to join the team, with a clear path for professional growth within the company.

Reporting directly to the CEO, the selected candidate will be responsible for developing and overseeing multi-site operations, ensuring consistency in standards, operational efficiency, and an excellent guest experience. They will act as a key point of reference for the property managers, supporting their professional growth and fostering a shared company culture.

Key Responsibilities

• Coordinate operations across all three properties, ensuring quality standards and brand consistency;
• Develop operational systems, procedures, and KPIs to monitor performance and achieve objectives;
• Support the growth of property managers and operational teams, promoting training and cultural development;
• Manage projects and continuous improvement initiatives with a constructive and collaborative approach;
• Contribute to the company’s strategic development, in line with the brand culture and focus on outdoor, mountain, and sports activities.

Requirements

• Proven experience in growing hospitality properties, managing multi-site operations and diverse teams;
• Sensitivity to training, company culture, and customer experience;
• Ability to work with KPIs, clear objectives, and monitoring systems;
• Constructive attitude, positive leadership, and collaborative approach;
• Passion for outdoor activities, mountain sports, and lifestyle aligned with the company culture.

Preferred qualifications

Experience in similar contexts, with an innovative approach and pragmatic operational management.

We Offer

• Integration into a growing company with a strong focus on quality and brand culture;
• Opportunity to contribute directly to multi-site strategic and operational development;
• Dynamic and stimulating environment oriented toward innovation and customer experience.