Revenue&Optimization Analyst - Chia Laguna IHC

Italian Hospitality Collection S.p.A. is a world‑class hotel, resort and spa brand that boasts some of the most beautiful properties in Italy and offers rich, authentic experiences for passionate travellers seeking a true Italian lifestyle. With stunning properties in Tuscany, Sardinia and the Italian Alps, the destinations offer their guests the perfect blend of business and leisure. Our mission is to bring together excellent hotels, resorts and spas, so that together they constitute the best Italian hospitality brand in Europe.

The company continues to grow and is expanding its portfolio in Italy, which currently includes the following properties:

• Chia Laguna Resort, Sardinia - with 425 rooms is a set of three hotels offering a variety of restaurants and bars, spas, extensive meeting facilities and boasts the most beautiful beaches in Sardinia: the 5‑star Baia di Chia Resort Sardinia, part of the Curio Collection by Hilton, a brand that includes independent hotels and resorts, selected on the basis of their distinctive character; the 5‑star luxury Hotel Laguna, which will welcome its guests in 2022 under the sign of Conrad Hotels & Resorts, a luxury brand for the first time in Italy, which offers a collection of hotels for refined travellers; and finally, particularly suitable for families with children, the Chia Laguna - Hotel Village, an oasis of tranquillity surrounded by Mediterranean scrub gardens where children can run happily and carefree.
• Grotta Giusti Thermal & Spa Resort, Tuscany - 68 rooms, the largest underground thermal cave in Europe and a spa that allowed it to win the fifth star and enter the Marriott portfolio with the Autograph Collection Hotels brand.
• Fonteverde Lifestyle & Thermal Spa Retreat, Tuscany - 78 rooms with a leading luxury spa, one of the most important destinations in Tuscany and a member of the Leading Hotels of the World.
• Bagni di Pisa Palace Thermal & Spa, Tuscany - 61 rooms, historic spa with natural warm waters and first‑rate facilities; member of the Leading Hotels of the World.
• Le Massif Hotel & Lodge, Valle D’Aosta - 80 rooms, ski resort with a distinct chalet atmosphere in its design, affiliated with The Leading Hotels of the World. The hotel features also La Lodge at the top of the mountain with restaurant and bar along with Kids Club.

About the role

We are seeking a Revenue & Optimization Analyst to support our IHC Revenue Cluster, with a special focus on the Chia Laguna Resort. This is a unique opportunity to work with the Revenue Cluster team of IHC. The position will report directly to the Director of Revenue Strategy. The role will be based at the Chia Laguna Resort, in South Sardinia.

JOB RESPONSIBILITIES

• Provide daily, weekly and monthly reporting.
• Apply daily rate and inventory updates.
• Perform competitive benchmark studies and follow market trends.
• Periodic rate loading within PMS, CRS, GDS.
• Support the annual revenue budget and forecast process.
• Any other reasonable requests made by management.
• Optimize room inventory, ensure no revenue opportunity is missed.
• Analyse and monitor competitors’ behaviour and market trends.
• Ensure web site booking process is maintained up‑to‑date and functional.
• Regularly check the input and the quality of data (segmentation, denials tracking, etc.).

PERSONAL COMPETENCIES

• 1+ years of experience in Revenue Management.
• Must be proficient in writing, speaking and negotiating in English and Italian.
• Structured, accurate, analytic and professional in your work.
• Ability to prioritise tasks & manage workload using own initiative.
• Excellent computer and Excel skills.
• Knowledge of PMS, and CRS (e.g., ONQ, GRO, Vertical Booking).

Seniority level

• Not Applicable

Employment type

• Full‑time

Job function

• Hospitality