Cr_addetto / A Assistenza Clienti_cagliari_luglio

Position: Customer Service Assistant

Location:

Cagliari

Company:

Leading Italian insurance company, part of Gi Group Holding

Job Description:

1. Manage inbound calls and back-office activities to meet customer and potential client needs related to telepass services.
2. Open, manage, and close tickets during inbound calls, utilizing internal management systems.
3. Handle requests through recall and follow-up with clients.

Candidate Requirements:

1. Customer-oriented, reliable, and passionate about technology.
2. High school diploma (minimum requirement).
3. Proficiency in Windows and Office.
4. Previous experience in customer service is a plus.
5. Availability to work in Cagliari, Loc. Sa Illetta.

Work Schedule:

Monday to Friday, 8:00 AM - 8:00 PM; Saturday, 8:00 AM - 2:00 PM; Sundays and holidays off.

What We Offer:

1. International work environment.
2. Free online training platform available 24/7.
3. Company-provided PC.
4. Initial training week.
5. Initial 2-month contract, Level II CCNL Telecomunicazioni, with possible extensions.
6. Part-time commitment of 30 hours/week, with potential overtime.

Join a global leader in HR services with values rooted in attention, collaboration, passion, sustainability, continuous learning, innovation, and responsibility.