Lead Order Specialist

Job Description Summary

At Avio Aero a GE Aerospace company we invent the future of flight lift people up and bring them home safely. We are a world-leading provider specializing in the design production and maintenance of components and propulsion systems for both civil and military aviation. Respect for people is core to our culture and part of our commitment to FLIGHT DECK GE Aerospaces proprietary lean operating model. We attract develop and retain industry-leading talent and cultivate communities where people are respected and empowered to reach their fullest potential. For the people of Avio Aero their work isnt just a job its their passion and purpose. We were meant to fly.

As CRO Order Manager

As CRO Order Manager you will work in the team of Commercial Service - Component Repair & Overhaul (CRO) and will report to the Contract Manager (CM). You will support the Program Manager (PM) in the administration of Commercial business interacting with all other Functions to ensure the deliverables of Contract improving Customers Satisfaction and guaranteeing the business continuity. Cooperate with cross functional team to deliver on the assigned programs deliverables within the terms and conditions of the purchase orders.

Job Description

Essential Responsibilities

Customers Purchase Orders analysis and management to ensure its compliance to Contracts requirements

Components induction (MIL) and flow down to all stakeholders of Customers PO through the company Standard Work tools (i.e. GE Workflows BPM etc.)

Manage the internal DataLake and Databases with Excel tools keeping record of all process steps

Issue the Cost Estimation for Customers approval; managing the archive and ensure correct flow down of Customers disposition to all stakeholders

Issue Invoice for services performed iaw approved quotation and / or applicable Price Catalogue guaranteeing the invoices compliance to the scope of work in Customers PO

Perform as interface between the customer and the internal business team managing the transfer of information and requests

Assure timely resolution of issues keep the customer advised of the progress of the program and support PM for changes variations solutions to issues

Responsible for adherence to contract service operations and performance specifications as well as financial & technical metrics specific to contract

May also support proposal and negotiations

Interface with all Stakeholders to achieve the targets (OTR Key Process Indicator - KPI) and to increase Customers Satisfaction

Produce effective Reporting through the company Tools / Systems : monthly report on the main deliverables of programs / contracts - comparing vs. assigned target (i.e. MIL / month; Quote / month; Invoice / month; etc.)

Qualifications / Requirements

Masters degree in Engineering Economy or related

Previous experience in a similar role

Familiar with Office Programs in particular Excel : ability to realize pivot tables and analytical graphs from data table

Fluency in English and Italian both written and spoken

Work Visa according to local regulation is required

Desired Characteristics

Strong oral and written communication skills

Demonstrated ability to analyze and resolve problems

Ability to document plan market and execute programs. Established project management skills

Appropriate sense of urgency and prioritization on tasks assigned

Proactive flexible and able to work in an heterogeneous team

Customer oriented

What we offer

Smart working and work life-balance

Avio Aero when possible promotes smart work in hybrid mode and encourages a good healthy and satisfying work-life balance. We value our employees wellbeing; hence we offer a variety of improvement programs aimed to preserve anyones psychological safety and daily needs.

Total Rewards

At Avio Aero we understand the importance of Total Rewards. As a new joiner to Avio Aero we are pleased to offer the following welcome benefit plan :

• Performance related bonuses and local bonus scheme
• Flexible benefits platform
• Life and injury insurance
• Private medical cover
• Employee assistant program
• Employee special awards (service and recognition)
• Local special agreements and discounts
• English and languages training for you and one member of your family
• Technical Leadership and development trainings

Inclusion & Diversity

Avio Aero is proud to be an Equal Opportunity Employer and we are strongly committed to maintain an inclusive and diverse environment. Every employment decision is taken regardless to national or ethnic origin religion sexual orientation gender identity or expression age disability etc. We are not all the same. Just be Yourself @AvioAero!

Additional Information

Relocation Assistance Provided : No

Key Skills

• General Insurance
• Corporate Sales
• Cost Estimation
• Benefits & Compensation
• Heavy Equipment
• AC Maintenance

Employment Type

Full-Time

Vacancy

1