Operations Manager, Amazon Now

When you join Amazon as a Ops Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands‑on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.

Key Job Responsibilities

• Manage operational performance for DSP delivery partners
• Analyze performance and suggest process improvements to optimize deliveries and Customer Experience.
• Program Manage new store launches from Last mile perspective
• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• Collaborate with other managers to standardize processes
• Drive Safety initiatives programs

Basic Qualifications

• University degree (Bachelor's or Master's degree), completed before start date
• Advanced proficiency in written and verbal English
• Relevant experience in performing data analysis

Preferred Qualifications

• Experience of communicating with a wide range of stakeholders, including your peers and leadership
• Experience in a logistical working environmentExperience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.