Account Manager Off Trade Rome

Account Manager Off Trade Rome at Diageo.

Location: Rome. Worker Type: Regular. Employment type: Full-time. Seniority level: Mid-Senior level.

About Us

With over 200 brands sold in nearly 180 countries, we are the world’s leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love.

Job Description

We are looking for a Key Account Manager to develop our Spirits brands in the off‑trade Italian market. You will manage our spirit brands in Rome, working under the National Account Manager & Regional Lead.

Responsibilities

• Creating compelling customer propositions that unlock growth opportunities and maximise sustainable profit delivery
• Build a sell‑out culture through the definition of a strong customer plan for the assigned customer including promo calendar, assortment definitions, listing of innovations and category management
• Manage customer’s daily routines including order taking & management, forecast, stock management and payment
• Visiting the assigned off‑trade customers in the territory based on call frequency established for the relevant customer category
• Building a deep knowledge of customers’ structure, commercial policies and way of selling
• Developing collaborative & positive relationships/partnerships with all the customers and collaborators related
• Negotiating 2nd level commercial agreements in line with Diageo Italia’s commercial policies
• Delivering JBPs which bring value for both Diageo and customer
• Engage with sell‑out team to perfectly implement the customer plan defined

Performance monitoring

• Ensuring that activities within the agreed customers are delivered with focus on 100% implementation to improve the return on investment and deliver the required brand and profit targets
• In case of non‑compliance, identify and drive corrective actions

Key outcomes

• MS growth within the assigned area
• MS growth: drive MS growth through perfect execution of CUM plan and JBP with customers
• NSV growth: drive turnover growth through customer management and crafting constructive and conditional plan with key customers
• GM%: manage customer P&L to optimise investment and growth in a consistent way
• Customer Stock: maintain customer stock at the lower level to avoid OOS but also overstock
• Credit Management: support customers in order to avoid delay in payment terms

Qualifications

• Strong negotiation skills
• Highly organised, able to plan customer activities in line with the strategy for their territory
• Minimum 3‑5 years commercial experience in field sales, preferably in FMCG sector, beverage industry and Modern Trade channel
• Languages: Italian native and English good knowledge

Working with Us

We recognize and value performance, offering our people a highly competitive rewards and benefits package including an incentive plan, company car and fuel card, mobile phone, etc.

Diversity Statement

Our purpose is to celebrate life, everyday, everywhere. We embrace diversity in the broadest possible sense and create an inclusive culture where everyone feels valued and belongs.

Additional information

Worker Type: Regular. Primary Location: Milan. Additional Locations: None. Job Posting Start Date: 2025-06-12.

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