Retail Operations Manager - Boutique Casa Milano

Overview

Dolce & Gabbana, a leader in the world of luxury fashion, has an exceptional career opportunity available for a Retail Operations Manager based in Milan.

Responsibilities

• Manage operational workflows including packaging, inventory, cash handling, remote sales, and after-sales support, ensuring team coordination in compliance with company procedures;
• Ensure proper functioning of infrastructure by coordinating interventions with external suppliers;
• Prepare reports, monitor operational cost budgets, and oversee monthly orders in coordination with the supply team;
• Plan and manage the entire inventory process;
• Coordinate customization services and post-sales activities.

Qualifications

• Fluency Italian and English. Other languages are considered a plus;
• 3+ years experience as Manager;
• Leadership Experience (direct responsibility of a team);
• Home collection/Interior design product knowledge;
• Self-motivation with positive attitude and professional selling techniques;
• Good customers focus with strong presentation, interpersonal and communication skills;
• Strong understanding of business needs and strong team player.

Location: Milan, Italy